All communication with customers will be informative and courteous · Employees will ALWAYS wear a company uniform in good repair when representing this company · Employees will behave in a professional and mature manner when representing this company (NO profanity, NO horseplay, etc.) · Company equipment and vehicles will be kept neat, clean and smoke free in working order always Overall Duties Include: · Lead the contents divisions’ presence both in field and in shop · Ability to follow directions and direct your crews · Transfer and act on direction from Project Manager into physical production · Work side-by-side with other Contents Technicians to deliver a quality service on time · Communication with property managers, homeowners, adjusters for job details and total loss reports · Collection of field related documentation · Collection of all paperwork required on each job (Work Authorization forms, sketches, Material forms, labor forms, scope sheets, JHAs and any other paperwork that is requested by our direct repair programs) · Communicate with customers on the job site · Manage good use of company supplies and minimize waste · Time card reporting– you and crew is clocked in / out accurately and job costed correctly. · Professionally represent the PD principles of honesty and integrity · Set up work stations, including assembling boxes · Assist in identifying damaged items · Gather, sort, pack affected contents · Clean and process affected contents · Proficient utilization of applicable cleaning equipment · Repackage cleaned contents · Proactive communication with management and team leaders · Show up clean, work clean, leave work area cleaner than it was when you arrived, and clean up after yourself · Restock supplies · Jobsite security and safety · Cleaning of homes and commercial spaces Participates in marketing and business development as the need arises.