Ability to write reports and business correspondence • Ability to effectively present information and respond to questions from Managers, associates, customers, and the public • Ability to conduct meetings and presentations to groups • Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems • Demonstrated strong interpersonal skills. • Staffs the Departments with "service" oriented associates; participates in interviewing and selection, coordinates training, prepares / approves performance appraisals, recommends merit / promotional increases, prepares weekly work schedules, coaches, and motivates associates to promote positive customer relations and a productive team-oriented work environment.