Key ResponsibilitiesSales & Lead Generation (Top Priority) Consistently meet and exceed personal and team sales goals Drive weekly lead generation through: Local business outreach Grassroots events and pop-ups Referral programs Community engagement partnerships Execute the LASER sales process to convert leads to long-term members Collaborate with ownership to forecast and execute against weekly/monthly revenuetargetsStrategic Planning & Performance Management Set clear team KPIs and revenue goals with aligned daily/weekly action plans Lead weekly strategy meetings and monthly sales reviews Leverage reports to identify performance gaps and implement solutions Optimize all studio revenue streams: memberships, class packages, and retailRetention & Member Experience Build rapport with every member to support satisfaction and retention Address and resolve member concerns with urgency and care Implement proactive strategies like check-ins for low-usage members, milestonerewards, and VIP member touchpoints Monitor daily retention reports and manage follow-up tasksTeam Leadership & Culture Recruit, onboard, and develop an exceptional sales and front desk team Deliver regular sales training, coaching, and role-play sessions Motivate the team to exceed targets with a clear path to commissions and incentives Uphold Club Pilates’s brand values through consistent team accountability and culturebuildingStudio Operations Oversee day-to-day operations, cleanliness, and presentation of the studio Manage staff schedules and class coverage to ensure optimal studio flow Ensure tech functionality and submit support tickets as needed Enforce compliance with local, state, and federal labor laws and Rumble policies Be onsite full-time, including evenings and weekends as requiredQualifications 2+ years of sales leadership experience, ideally in fitness, hospitality, or service-basedindustries Proven success in hitting personal and team sales goals High-energy leadership style with the ability to inspire, train, and manage a small team Strong interpersonal and written communication skills Proficient in CRM systems and sales reporting tools Highly organized and detail-oriented with a passion for problem-solving Passionate about fitness Powered by JazzHR. As a General Manager, your #1 priority is driving daily membership sales, generatingleads, and creating a high-performance sales culture—all while delivering a world-classmember experience.