Duties include scheduling complex initial, induction, and recurring maintenance infusion appointments, diagnostic test scheduling, lab tracking, coordinating across multidisciplinary specialty services (e.g., Rheumatology, Gastroenterology, Neurology, Allergy/Immunology), and arranging necessary support resources such as language interpreters. Work closely with the hospital prior authorization team to secure pre-treatment approvals, track provider order expirations, and align medication delivery timelines with pharmacy to ensure seamless care delivery.