Candidates who live near one of our office locations (Hartford, CT, Columbus, OH, Charlotte, NC, and Chicago, IL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday) Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise. Success in this role means: delivering trusted, scalable, and AI-ready CMDB that improves service visibility, strengthens operational decision-making, and enables technology teams to work smarter and more effectively.