Director - Contact Center Customer Service M&T Bank CorpDirector - Contact Center Customer ServiceWilliamsville, NY$154,700–$257,900 / yearCreates staffing strategies in partnership with Workforce Management utilizing forecasting, capacity planning, staffing models, and operational analytics to optimize customer experience and operational performance to support customers of multiple business lines and products while ensuring adherence to service level agreements. The Director of Contact Center Customer Service leads a large team, managing 4 or more senior leaders who in turn oversee hundreds of managers and bankers in our Contact Centers.
Resident Care Aide ElderwoodResident Care AideWilliamsville, New YorkFull timeIn order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. Ability to assist residents with Daily Living Activities as needed that may include meal assistance, grooming, medication management, showering, dressing/undressing, toileting, skin care.
Resident Care Aide - Home Health Aide (HHA) ElderwoodResident Care Aide - Home Health Aide (HHA)Williamsville, New YorkPart timeIn order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. Ability to assist residents with Daily Living Activities as needed that may include meal assistance, grooming, medication management, showering, dressing/undressing, toileting, skin care.
Activities Program Manager - Memory Care ElderwoodActivities Program Manager - Memory CareWilliamsville, New YorkFull timeResponsible for developing and directing an activity program for the leisure time of Special Needs Assisted Living Residence (SNARL) residents; activities are to be designed for entertainment, relaxation, socialization, exercise, stimulation, the opportunity to learn new skills, and for enhancement of the individual, psychological, cultural, physical, social, and spiritual needs of residents. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.
Customer Service Specialist- Consumer Banking KeyCorpCustomer Service Specialist- Consumer BankingAmherst, NY$18–$23.08 / hourComply with all KeyBank policies and procedures, always acting professionally, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and KeyBank. Advanced computer skills and working knowledge of how to navigate multiple screens and software, web browsers, websites and mobile applications while speaking to clients.
Full Time customer experience manager TJXFull Time customer experience managerEast Aurora, New YorkCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Customer Experience Coordinator TJXCustomer Experience CoordinatorLockport, New YorkCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Care Navigator Independent HealthCare NavigatorBuffalo, NYThe Care Navigator provides high touch assistance to members in areas such as benefit questions, provider selection, health improvement, identification of care resources, and facilitation of benefit utilization, such as assisting members with appointment scheduling, and preparing for medical appointments. Ability to build cohesive relationships, solve problems, and support our members by providing them resources and education that promote their ability to navigate a complex healthcare system.
Hearing Ambassador Patient Care Coordinator NationsBenefits LLCHearing Ambassador Patient Care CoordinatorCheektowaga, NYThrough our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction. This role is responsible for engaging customers, Support hearing health needs, educating individuals about hearing wellness, scheduling appointments, and supporting growth through community outreach and customer relationship building.
Patient Care Specialist II International Rehabilitative Sciences IncPatient Care Specialist IIBuffalo, NYGeneral office environment that requires frequent or continuous periods of talking, sitting, keyboard entry and repetitive motion of the hands/wrists, and good general vision and hearing. This in-office role involves working directly with customers both in person and over the phone regarding RS Medical products and services.
Pharmacy Customer Service Associate Walgreen CoPharmacy Customer Service Associatewilliamsville, NY$17–$19 / hourPerforms duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Customer Service Associate - Temporary Walgreen CoCustomer Service Associate - TemporaryBuffalo, NY$16–$18 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Customer Service Associate Walgreen CoCustomer Service Associateyorkshire, NY$16–$18 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Auto Care Center Service Manager Walmart IncAuto Care Center Service ManagerNY$21–$34 / hourWhat you'll bringEnsure customers have a great first and last impressionHave a valid driver''s licenseChange oil, tires, and other general maintenanceBecome certified on and operate powered equipment needed to perform the essential functionsHave a positive attitude in all weather conditions* For a complete list of duties and responsibilities, please see the actual job description.#storejobsWalmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. Career areasBrandsResourcesAbout UsMilitaryAuto Care Center Service ManagerHamburg, NYApply nowAuto Care Center Service ManagerHamburg, NYApply nowAuto Care Center Service ManagerHamburg, NYApply nowAuto Care Center Service ManagerWM Supercenter #24055360 Southwestern BlvdHamburg, NY 14075-3596CP-2405-9007Loading map.
Hearing Ambassador (Patient Care Coordinator) NationsBenefits, LLCHearing Ambassador (Patient Care Coordinator)Cheektowaga, NYThrough our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction. This role is responsible for engaging customers, Support hearing health needs, educating individuals about hearing wellness, scheduling appointments, and supporting growth through community outreach and customer relationship building.
Business Development Manager Auto Care & Major Accounts Genuine Parts CompanyBusiness Development Manager Auto Care & Major AccountsWilliamsville, District of ColumbiaMust be able to travel within assigned territory: travel to account meetings, sales meetings, and other meetings; drives long distances to make multiple sales calls daily including overnight stays as required by the territory. Communication and Customer Focus: Demonstrates the ability to identify, understand, and meet the needs of customers to build and maintain strong, long-lasting relationships influence others through clear and persuasive communication.
DIALYSIS PATIENT CARE TECHNICIAN - FULL TIME Pure Life Renal Inc.DIALYSIS PATIENT CARE TECHNICIAN - FULL TIMEWilliamsville, NY$18–$29Certification: The PCT must be certified as a hemodialysis technician by a nationally accepted certification exam within 18 months of date of hire (PLR prefers within 12 months of hire and will help you obtain this certification). The patient care technician works under the direct supervision of the licensed professional nurse to carry out technical and patient care treatment activities.
Whole Body Team Member (Body Care, Makeup, Vitamins, Nutrition - Stocker, Inventory, Floor Service) - Part Time Whole Foods Market IncWhole Body Team Member (Body Care, Makeup, Vitamins, Nutrition - Stocker, Inventory, Floor Service) - Part TimeBuffalo, NY$16–$25.40 / hourProvides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.
Customer Service Delivery Advocate Carvana CoCustomer Service Delivery AdvocateNY$20–$22 / hourWe also offer an Employee Stock Purchase Plan discount!\n Professional Development: Extensive internal growth and professional development opportunities\n And more!\n \nAbout the Role: \n \nWe're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:\n\n Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)\n Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive\n Complete customer paperwork and include thorough notes in our customer tracking system\n Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.\n Obtaining this license is a condition of employment; failure to secure it may impact continued employment in this role.\n \nGeneral qualifications and requirements\n\n Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat).\n
Care Navigator Independent Health AssociationCare NavigatorBuffalo, New YorkThe Care Navigator provides high touch assistance to members in areas such as benefit questions, provider selection, health improvement, identification of care resources, and facilitation of benefit utilization, such as assisting members with appointment scheduling, and preparing for medical appointments. Ability to build cohesive relationships, solve problems, and support our members by providing them resources and education that promote their ability to navigate a complex healthcare system.