Qualifications:* Mechanical experience with the product lines we represent* Two-year degree or equivalent experience and training preferred* Prior supervisory experience or Service Management Training preferred* Excellent customer service skills* Good oral and written communication skills* Computer knowledge* Ability to work nights and weekends, as needed, during peak (spring and fall) workload times to meet deadlines and deliver exceptional customer service.* Provides documentation as required for personnel issues, accidents, safety matters, customer disputes, etc.* Regularly review JHA's, review company-wide safety incidents with the team to pass on lessons learned, enforce safety policies, etc.* Works within and promotes the vision, mission, and values of BMC.* Performs other duties as assigned.