Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits. Builds and maintains a comprehensive suite of operational metrics related to PI service efficiency and effectiveness, including quality, cost per unit, audit and review productivity, staffing to demand, appeals, appeals OT, and analytics efficacy as expressed in true positive rate.