Patient Care Technician (PCT) - Stoneman 5, Med/Surg (Full Time) Beth Israel Lahey HealthPatient Care Technician (PCT) - Stoneman 5, Med/Surg (Full Time)Boston, MassachusettsOral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
Retail Associate - Skin Care Coach - Boston-PART-TIME skoahRetail Associate - Skin Care Coach - Boston-PART-TIMEBoston, MAWe are looking for passionate and energetic Retail Associates (Skin Care Coaches) to join our growing team! skoah skin klinik® is expanding fast and can offer career advancement opportunities for individuals who are eager to learn and challenge themselves daily to exceed expectations. Skin Care Coaches coach our guests into a personalized skin care training program and support our Skin Care Trainers (estheticians) throughout the day.
Urgent Care Advanced Practice Provider (NP/PA) Beth Israel Lahey HealthUrgent Care Advanced Practice Provider (NP/PA)Danvers, Massachusetts$113,776–$154,752 / yearUnder the general direction of a collaborating primary care physician, responsible for providing preventative patient care in addition to assessing acute and chronic patient illnesses,planningand providing treatment programs and seeking consultation orreferralas necessary. Individualmust be dedicated to the delivery of outstanding care and customer service to patients and their families; have excellent interpersonal skills and have the ability tofunction autonomously in the care of challenging patients.
NewMedical Assistant, Express Care Mass General BrighamMedical Assistant, Express CareBrookline, MassachusettsSince Express Care is a 7-day-per-week operation that delivers care during the day, evening, weekends, and holidays, the schedule for this role will require 2 on-call shifts per 4-week scheduling period, weekend, holiday coverage and the flexibility to work overtime as needed. -Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
Care Coordinator - Boston - Somerville Bond VetCare Coordinator - Boston - SomervilleBoston, MA$17–$22 / hourBy submitting an application, you agree to receive SMS messages from Bond Vet regarding your application and interview process, including, but not limited to, your interviews, scheduling, offers, reference checks, background checks, and general communication throughout the process. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.
Call Center Rep Tufts MedicineCall Center RepBoston, MA$17–$20.77 / hourResearches self-pay credit balances and prepare for check refunds, refund of credit card payments through current system as required or transfer payments to other open accounts per hospital procedure. In addition, this role focuses on performing the following Customer Service duties: Guides the patient through the healthcare system and works to overcome obstacles that are in the way of the patient receiving the care and treatment they require.
Medicare Call Center Representative Humana IncMedicare Call Center RepresentativeMARemote$39,000–$49,400 / yearWork at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it.
Patient Experience Representative- ORL Call Center Boston Children's HospitalPatient Experience Representative- ORL Call CenterBoston, MAWorks under close supervision to provide administrative and customer service support within the Call Center, ensuring a positive patient and family experience through efficient coordination of scheduling, registration, and service-related inquiries. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years).
Call Center Rep Level I UCHC | Upham's Corner Health CenterCall Center Rep Level IBoston, MA$18–$25 / hourThe Representative follows all call and walk-in protocols as trained, including appropriate greeting, answering and handling of calls and/or walk-ins, patient identification, demographic, account, and insurance verification, PCP assignment, appointment history review and scheduling protocols, telephone encounter documentation, and accurate and complete data entry and documentation in all computer systems, including the Electronic Medical Record (EMR) system. Administratively triage patients presenting with an urgent need for an appointment and interface with the Triage Nurse and/or Urgent Care clinical staff on scheduling a Urgent Care, Same Day appointment, or transfer to a nurse regarding advice to go to the Emergency Room, discharge planning and/or critical results.
NewCall Center Representative - Full Time - 38 Hours SOLUTIONHEALTHCall Center Representative - Full Time - 38 HoursNashua, NHAnchored by Southern New Hampshire Medical Center-a 188-bed, DNV-accredited hospital in downtown Nashua with a Level III-N trauma center, Level II Special Care Nursery, and Magnet designation for nursing excellence-we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. Job Description: Who We Are: Southern New Hampshire Health has been a cornerstone of the region since 1893, delivering high-quality, compassionate care close to home.
NewCall Center Representative - Full Time - 38 Hours SolutionHealthCall Center Representative - Full Time - 38 HoursNashua, New HampshireAnchored by Southern New Hampshire Medical Center—a 188-bed, DNV-accredited hospital in downtown Nashua with a Level III-N trauma center, Level II Special Care Nursery, and Magnet® designation for nursing excellence—we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. This role requires professionalism, accuracy, and the ability to stay calm under pressure while supporting the daily communication needs of the organization.
NewCall Center Operator II Mass General BrighamCall Center Operator IIBoston, MassachusettsThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.
Manager of Member and Provider Service Well Sense Health Plan IncManager of Member and Provider ServiceMA$69,500–$101,000 / yearThe ideal candidate will demonstrate strong leadership, effective coaching abilities, excellent customer service instincts, and a genuine desire to support team members in developing their career paths. Leadership & Team Development: Lead, coach, and motivate supervisors and service staff-40-70 indirect reports-to deliver high-quality, timely, and accurate service.
Call Center Manager Rodenhiser Home Services IncCall Center ManagerHolliston, MAFull timeThe Call Center Manager oversees a team of Customer Service Representatives, drives performance through coaching and development, manages customer escalations, and partners closely with Dispatch, Service Managers, Install Operations, Sales, and Executive Leadership to ensure seamless communication and operational efficiency. Monitor and manage departmental workflows including calls, tasks, emails, service mailboxes, bookings, and follow-up communications.
Supervisor, Contact Center NH (Hybrid Schedule) Eversource EnergySupervisor, Contact Center NH (Hybrid Schedule)Manchester, New HampshireLeads a team of approximately 15 Residential or Business Customer Service Representatives in delivering high quality service to Eversource customers, ensuring that every customer is delighted during every interaction while creating an environment that fosters teamwork and accountability. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs.
Automotive Service Call Center - Porsche Boston Asbury AutomotiveAutomotive Service Call Center - Porsche BostonNatick, MA$45,000–$50,000 / yearAutomotive Call Center Representative - Service BDCNatick, MA | $45,000-$50,000 a yearFor more than 39 years, Herb Chambers has been committed to delivering exceptional client experiences, and we know that starts with our most valuable asset-our people. As a Service BDC Representative, you'll be the first point of contact for our service clients, helping them schedule appointments, answer questions, and ensure every guest receives a guest-centric experience.
Call Center Agent Hanscom Federal Credit UnionCall Center AgentLittleton, MassachusettsMust be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. You are able to provide everyone you assist or support with a high level of service, have strong organization and multi-tasking skills, and are searching for a rewarding career where you are valued and respected.
NewPatient Representative I Dana-Farber Cancer Institute IncPatient Representative IBrookline, MARemote$41,200–$46,500 / yearWe strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. The PR role is essential to Institute operations, simultaneously working with multiple disease centers and serving as the primary triage point for connecting patients with the most appropriate group to meet their needs.
Call Center Scheduler APDermCall Center SchedulerActon, MassachusettsRemote$19–$28.50 / hourFull timeVerifying every caller’s information which includes; date of birth, home address, home telephone number, work telephone number, cell/pager number, checking patients insurance eligibility status by one click of a button, insurance information which includes plan name, plan ID #, plan group #, subscriber name if other than ‘self’, subscriber’s date of birth, primary care physician’s name, and co-payment amount. Pre-Registers all New Patients which includes name, sex, date of birth, home address, home telephone number, work telephone number, cell/pager number, insurance information which includes plan name, plan ID #, plan group #, subscriber name if other than ‘self’, subscriber’s date of birth, primary care physician’s name, and co-payment amount.
Contact Center Supervisor Brigham and Women's HospitalContact Center SupervisorWestwood, MA$58,136–$84,656 / yearThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level.