Reporting to the Chief Sales Officer of Semrush and partnering with Regional Vice Presidents of Sales, this leader will own the global CS strategy, operating model, leadership development and performance, with accountability for adoption, value realization, retention, renewals and expansion. This leader will own the enterprise customer journey from closed-won through value realisation and renewal readiness, driving accountability across Enterprise Sales, Solutions Engineering, Product, Support, Professional Services, RevOps, Enablement and Adobe field teams.