Expense Reporting Management (NM), Business Acumen (NM), Storytelling through Data (NM), Financial Forecasting (NM), Learning Agility & Critical Thinking (NM), Collaborative Partnership & Planning (NM), Business Automation (NM), Financial Acumen (NM), Process Improvement, Resource Management (NM), Analytical Thinking (NM), Process Design & Implementation (NM), Attention to Detail (NM), Organizational & Political Savvy, Consulting (NM), Financial Analysis (NM). This leader serves as a strategic finance business partner responsible for supporting business leaders through financial planning, forecasting, performance reporting, workforce planning, operational performance management, and decision support analysis across a large Service call-center organization.