Refining and developing IS solutions and strategies for new acquisitions across the Western U.S. Responding to email and personnel requests for technical support, with a focus on addressing more complex issues that are escalated from team members, including troubleshooting remote desktops, laptops, printers, and network connectivity, assisting users in accessing their email and data through a Citrix environment, and ensuring the functioning of key clinical and financial applications- including HomeCare Homebase, ADP Enterprise, Workday, and Great Plains. Positive attitude and desire to comply with the Cornerstone culture and Core Values: Compassion, Accountability, Passion to Learn, Love One Another, Intelligent Risk-taking, Customer 2nd, and Ownership.