Key Responsibilities:Lead and develop technical support team to deliver manufacturing performance and continuous improvement outcomesOversee MES Master Batch Record execution and optimize processes to drive shop floor efficiencyCoordinate and manage manufacturing deviations, ensuring timely investigation and resolutionServe as subject matter expert for product and process knowledge, driving innovation and data-driven improvementsAuthor and complete manufacturing investigations, ensuring timely closure and effective corrective actionsPrioritize and coordinate electronic batch record updates with manufacturing and cross-functional partnersOversee technical training programs to ensure operator qualification and end-to-end capability developmentManage process and product change controls, ensuring compliance with guidelines and regulatory expectationsDrive Lean practices and continuous improvement initiatives to enhance quality, productivity, and operational performanceCollaborate cross-functionally to deliver technical solutions, strengthen compliance, and meet business objectivesEssential Requirements:Bachelor's degree in Biotechnology, Chemistry, Pharmacy, Microbiology, or related life science fieldMinimum seven years of experience in pharmaceutical or biopharmaceutical manufacturing environmentStrong understanding of GMP and regulatory requirements in a production settingProven knowledge of manufacturing processes and product lifecycle within a regulated environmentDemonstrated leadership experience managing teams and driving performance in technical operationsAbility to lead investigations, manage change controls, and drive continuous improvement initiativesNovartis Compensation and Benefit Summary:The salary for this position is expected to range between $103,600 and $192,400 annuallyThe final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. As a Manager, Manufacturing Technical Support, you will empower a high-performing team, shape process innovation, and ensure operational success within a dynamic, GMP-regulated environment.