Lead daily operational support, troubleshooting, and configuration of Zscaler platforms, with a primary focus on ZPA Design, implement, and optimize Zero Trust access solutions, replacing legacy VPN technologies Partner with business and security stakeholders to deliver secure application access solutions aligned to enterprise needs Work directly with Zscaler and other vendors to support escalations, platform enhancements, and ongoing improvements Collaborate with network, security, and infrastructure teams to support network uplift, global deployments, and secure access initiatives. Prior experience leading or contributing to VPN-to-ZPA or Zero Trust transformations Strong experience with ZIA policy design, traffic forwarding, and secure web gateway capabilities Experience with ZDX for monitoring and user experience analytics Solid experience with firewall technologies, segmentation strategies, and hybrid network architectures Experience supporting global deployments, migrations, and large-scale user onboarding Exposure to cloud platforms (Azure, AWS, GCP) is preferred.