TCL Academy, Retail Training & Sales AdvocacyPlatform Ownership & Vendor Management: Own TCL Academy's strategy and ongoing performance as TCL Mobile's retail training and advocacy platform, including management of the third-party learning management system (LMS) or SaaS provider, service levels, platform capabilities, reporting, and continuous improvement. Market Visits, Field Evaluation & Continuous ImprovementMarket Visits & Store Audits: Conduct regular market visits, ride-alongs, and retail store audits to evaluate field personnel effectiveness, product knowledge, selling capabilities, retailer relationships, merchandising, and training quality.