As a Master Scheduler, you will fulfil the customer requirements by levelling the activities of the production floor, you will analyze, understand and anticipate the customer needs, ensuring that they are reflected in production activities, analyze customer Mis-deliveries Per Million (MPM) in order to propose improvement action plans: define and optimize data gathering and exchange and ensure data integrity in systems; follow up the achievement of the customer delivery program by managing alerts and following up with the transportation and the delivery of pieces; prepare the Sales & Operations Planning (PIC) monthly to obtain proper volume levels and optimize resources (employees, machines, materials and supplier readiness and capacity); implement and drive the Master Production Schedule (PDP) to ensure a level production plan and make production line provisions for variations of customer's demand; manage the pool ans safety stock levels; and check that the sequencer and procurements oare consistant with the PDP. You will be accountable for communicating with the customers, establishing and monitoring the master production schedule, preparing and implementing the sales and operations planning, managing the pool and safety stocks levels, and following up the delivery performance.