Complete and file corresponding paperwork as necessaryProvide courteous and friendly first-in-class service to all guests Be knowledgeable about the facility (practices, events, meeting dates/times) Know and enforce the venue policies and procedures Complete special projects, daily assignments, and other duties as assignedMINIMUM QUALIFICATIONS:Flexible work schedule (e.g., nights, weekends, holidays and long hours) Excellent communication skills, both verbal and writtenAbility to maintain focus in a high-volume, fast-paced environmentMust have excellent guest service skillsAbility to multi-task, prioritize, and remain calm and focused in difficult and stressful situationsMust be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow team membersCommitment to the safety and well-being of othersWORKING CONDITIONS AND PHYSICAL DEMANDS:Must be able to lift 40 pounds waist highMay be required to stand for extended periods of time and squat, stoop or bendFacility has intermittent noiseThis position requires physical demands. PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:Ensure equipment for events is readily available and safe to useProperly set up and breakdown for all eventsHelp stock and inventory equipment and supplies Be knowledgeable of scoreboard operations and retractable athletic equipment Monitor all events in and around the facilityMaintain and control trash in all areas of the facility including indoor and outdoor Consistently communicate issues and relevant updates to your supervisor and team members Respond to all incidents, accidents, injuries, and altercations.