Diagnostic, Repair, and Technical Expertise: Perform accurate diagnosis, repair, and reconditioning of machine systems and components in accordance with manufacturer specifications; provide professional, timely, and courteous field service as directed by the Service Manager, including potential weekend and after-hours service calls. Technical Development and Customer Focus: Participate in ongoing professional and technical training to maintain current product knowledge and service capabilities; proactively recommend maintenance, upgrades, or solutions that add value for customers and improve equipment performance.