Lead and handle a team, ensuring productivity, quality, and SLA complianceEnsure accurate and timely invoice processing and exception handlingWork closely with clients as a primary SPOC for PTP-related operations and escalationsMonitor and drive SLA/KPI adherence (TAT, accuracy, backlog, FPY)Support and drive supplier enablement activities, ensuring smooth onboarding and adoptionPerform RCA and implement process improvements to reduce delays and errorsCollaborate with internal stakeholders (Procurement, AP, Business teams)Ensure compliance with SOPs, audit requirements, and client-specific guidelines· Willingness to work in global shift rotations supporting US, UK, APAC, and EMAE regionsRequired Skills & Experience:Experience in PTP / Procurement OperationsProven experience in team handling / supervisory roleStrong hands-on knowledge of Invoice Processing (2-way / 3-way match, exception handling)Experience in client-facing roles, handling stakeholder communications. Lead and handle a team, ensuring productivity, quality, and SLA complianceEnsure accurate and timely invoice processing and exception handlingWork closely with clients as a primary SPOC for PTP-related operations and escalationsMonitor and drive SLA/KPI adherence (TAT, accuracy, backlog, FPY)Support and drive supplier enablement activities, ensuring smooth onboarding and adoptionPerform RCA and implement process improvements to reduce delays and errorsCollaborate with internal stakeholders (Procurement, AP, Business teams)Ensure compliance with SOPs, audit requirements, and client-specific guidelines· Willingness to work in global shift rotations supporting US, UK, APAC, and EMAE regions.