Southlake, TX30+ days ago
What you'll do: • Lead product discovery and requirements definition, driving production‑ready epics, user stories, acceptance criteria, and refinement artifacts • Support usability research, design reviews, workflow simplification, and digital adoption initiatives • Partner with UX to define intuitive, consistent SAC experiences aligned with enterprise design patterns • Partner with GTM teams to support advisor readiness, change management, training materials, early access programs, and communications • Prioritize high impact work for the engineering team and keep development work on track • Drive problem solving, accountability, and resolutions in production support situations; recommend future enhancements • Partner with Risk/Legal/Compliance and Service/Ops to ensure controls are embedded throughout the product lifecycle • Conduct root‑cause analysis for production issues and drive corrective action plans • Build PowerPoint presentations to communicate findings or lay out plans and ideas for stakeholder input and review; persuasive presentation skills. Required Qualifications: • 5+ years of experience in a digital product management or product development role • An agile mindset; expert in agile methodologies for software development (writing user stories, acceptance criteria, facilitating scrum activities) • Advanced technology acumen, including an understanding of how software products are made, familiarity with architectures, languages, and build cycles • Project management - Able to juggle multiple priorities, drive progress and accountability across multiple stakeholders; Strong self-management to move work forward without prescriptive leadership guidance • Communication and presentation skills - Adept at PowerPoint, good at framing and telling a logical story, strong verbal and written communication - for executive audience, tech partners, operations, etc.