Bilingual Healthcare Self-Pay & Customer Service Representative Wolcott, Wood and Taylor Inc.Bilingual Healthcare Self-Pay & Customer Service RepresentativeChicago, ILSummary: The Healthcare Self-Pay & Customer Service Representative plays a critical role in supporting the Single Billing Office (SBO) by providing excellent customer service to patients and conducting self-pay collections. This dual-function role involves managing both inbound and outbound patient calls, responding to billing inquiries, negotiating payment plans, and ensuring compliance with all regulatory guidelines including HIPAA, FDCPA, and internal policies.
Care Management Associate, Engagement Hub CVS Health CorpCare Management Associate, Engagement HubIL$18.50–$31.72 / hourStrong customer service skills to coordinate service delivery including attention to customers, sensitivity to issues, proactive identification and resolution of issues to promote positive outcomes for members, adhering to care management processes (to include, but not limited to, privacy and confidentiality, quality management processes in compliance with regulatory, accreditation guidelines, company policies and procedures). Aetna's Medicaid Care Management Engagement Outreach Hub is a new initiative focused on prioritizing Medicaid member interaction, maximizing inbound and outbound touchpoints to solve members' needs and create behavioral change.
Certified Professional Coder, Special Investigations Unit (Aetna SIU) CVS Health CorpCertified Professional Coder, Special Investigations Unit (Aetna SIU)IL$43,888–$93,574 / yearThe Certified Professional Coder (CPC) will perform medical claim reviews for the Special Investigations Unit (SIU) to ensure compliance with coding practices through a comprehensive record review for medical, behavioral, transportation and other healthcare providers. Uses department resources regularly and follows workflows with minimal assistance or intervention to perform daily work to meet metrics.
Advanced Practice Provider, APP, Pediatric Cardiology Heart Failure/Heart Transplant, Oak Lawn - Full Time Advocate Aurora Health IncAdvanced Practice Provider, APP, Pediatric Cardiology Heart Failure/Heart Transplant, Oak Lawn - Full TimeOak Lawn, IL$54.90–$82.35 / hourMust demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
Advanced Practice Nurse, APN, Hospice, Chicago & Suburbs- PRN Advocate Aurora Health IncAdvanced Practice Nurse, APN, Hospice, Chicago & Suburbs- PRNOak Brook, IL$54.90–$82.35 / hourMust demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
NewAdvanced Practice Nurse, APN, Trauma Surgery, Oak Lawn Advocate Aurora Health IncAdvanced Practice Nurse, APN, Trauma Surgery, Oak LawnOak Lawn, IL$54.90–$82.35 / hourMust demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
Optometric Technician SchaumburgOptometric TechnicianVernon Hills, IllinoisThe position will interact with patients/customers by delivering an exceptional patient/customer experience, foster patient/customer retention, and promotes outstanding associate/doctor satisfaction. An Optometric Office Technician role may combine skills of a medical office administrator, medical billing and collections, appointment scheduler or medical records clerk and direct patient care.
NewAccount Resolution Specialist Prime Healthcare Services IncAccount Resolution SpecialistChicago, IL$18–$26.07 / hourIdentify and escalate denial patterns to leadership in a timely manner• Partner with operational and clinic leadership to identify processes leading to payer denial• Coordinate with revenue, coding and billing departments to resolve project issues• Achieve established key performance indicators (KPIs)• Possesses an understanding of Medicaid and Medicaid Managed Care regulations and billing guidelines. • Address and resolve denials received from payers through the review of medical records and payer contracts, while prioritizing high dollars and aged claims• Ability to compose and submit appeal letters and represent a compelling case to overturn denials with payers.•
Financial Resource Specialist MercyhealthFinancial Resource SpecialistRiverside, IllinoisThis role works closely with patients, insurance companies, and healthcare teams to resolve billing concerns, ensure accurate payments, and provide excellent customer service in a fast-paced environment. Help patients understand and manage their healthcare bills by reviewing accounts, explaining insurance coverage, setting up payment plans, and connecting patients with financial assistance resources.
Advanced Practice Nurse, APN, Hospice, Chicago & Suburbs- PRN Advocate Health and Hospitals CorporationAdvanced Practice Nurse, APN, Hospice, Chicago & Suburbs- PRNOak Brook, IllinoisMust demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
Front Office Manager--Physical Therapy Genesis Orthopedics & Sports MedicineFront Office Manager--Physical TherapyChicago, ILOver four years, through hundreds of hours of research, global case studies, and bold innovation, we developed a new model that maintains our reputation for exceptional care while making our services more ethical and affordable. Excellent understanding of CPT/HCPCS codes, modifiers, EOBs, ERAs, CARC/RARC codes, and payer-specific denial handling.
Coder, Edits/Denials Lundbeck LLCCoder, Edits/DenialsILA HIPAA-compliant work environment is required, including a secure workspace free from unauthorized access or interruptions, no use of public Wi-Fi unless connected through a secure company-provided VPN, and compliance with all applicable HIPAA privacy and security regulations. This role is responsible for performing advanced coding and appeal activities; investigating payer issues, completing charge corrections, and for timely filing of appeals to insurance companies.
Coder, Edit/Denials Lundbeck LLCCoder, Edit/DenialsILA HIPAA-compliant work environment is required, including a secure workspace free from unauthorized access or interruptions, no use of public Wi-Fi unless connected through a secure company-provided VPN, and compliance with all applicable HIPAA privacy and security regulations. This role is responsible for performing advanced coding and appeal activities; investigating payer issues, completing charge corrections, and for timely filing of appeals to insurance companies.
Managing Optometrist-Licolnwood,IL-LensCrafters EssilorLuxottica SAManaging Optometrist-Licolnwood,IL-LensCrafterslincolnwood, ILIf you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions.
Clinical Documentation Specialist Clarity PartnersClinical Documentation SpecialistChicago, IL$50,000–$65,000 / yearExperience with acute care (inpatient) medical record review (concurrent) of diagnoses, treatments, and follow-up entries in medical records to validate the accuracy of patient medical record documentation, obtaining missing information via a query when necessary, so accounts can be coded and billed appropriately for the services provided. You will facilitate necessary documentation through extensive interaction with physicians, HIM, and coding staff to ensure the most appropriate reimbursement and highest level of severity of illness/risk of mortality (SOI/ROM) for the level of service rendered to all patients.
Senior Consultant - Clinical Documentation Specialist DeloitteSenior Consultant - Clinical Documentation SpecialistChicago, IL$95,600–$188,400 / yearOther skills include the ability to analyze, act and design action plans upon monthly and quarterly reports related to individual providers, facilities, MS-DRGs, APR, PSIs, severity of illness and risk of mortality, capture rates, quality metrics and can effectively prioritize their work activities. Clinical Payments Optimization: Assisting clients by validating that payments for clinical healthcare services comply with regulatory, clinical based evidence and contractual requirements while also determining that payments are appropriate for the type and level of care provided.
Unpaid Pre-Health Clinical Internship Genesis Orthopedics & Sports MedicineUnpaid Pre-Health Clinical InternshipOak Brook, ILThis educational opportunity is designed for individuals pursuing careers in medicine, physician assistant studies, nursing, physical therapy, or other allied health fields who wish to gain meaningful, hands-on clinical exposure in a fast-paced orthopedic setting. Our clinical team includes board-certified orthopedic surgeons, sports medicine physicians, physician assistants, physical therapists, and athletic trainers working collaboratively to deliver exceptional patient outcomes.
Field Reimbursement Manager-Midwest Harrow IncField Reimbursement Manager-MidwestILMembers of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world - providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need. This individual will provide non-promotional, compliant education on coverage, coding, billing, and claims processes - giving customers the confidence and technical know-how to appropriately access and be reimbursed for Harrow brands.
NewSenior Consultant - Epic/Meditech Revenue Cycle - Healthcare Technology Guidehouse IncSenior Consultant - Epic/Meditech Revenue Cycle - Healthcare TechnologyChicago, IL$102,000–$170,000 / yearThis role requires hands-on experience across the revenue cycle spectrum-from front-end patient access through back-end billing and collections-with the ability to independently deliver workstreams and contribute to client success. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
Clinical Documentation Specialist Clarity Partners LLCClinical Documentation SpecialistChicago, IL$110,000–$130,000 / yearExperience with acute care (inpatient) medical record review (concurrent) of diagnoses, treatments, and follow-up entries in medical records to validate the accuracy of patient medical record documentation, obtaining missing information via a query when necessary, so accounts can be coded and billed appropriately for the services provided. You will facilitate necessary documentation through extensive interaction with physicians, HIM, and coding staff to ensure the most appropriate reimbursement and highest level of severity of illness/risk of mortality (SOI/ROM) for the level of service rendered to all patients.