Strong knowledge of managed care policies, insurance verification processes, and general medical office procedures.• Experience in a medical office, clinic, hospital, or dental office handling referrals, authorizations, medical records, or billing is highly preferred.• Maintain strict compliance with HIPAA and organizational privacy policies when handling patient information throughout the referral process.• Track, monitor, and document all referral and authorization activities in the electronic health record (EHR) and other tracking tools to ensure audit readiness.•