Required Qualifications: High school diploma/GED and minimum two years' customer service experience in an environment requiring multi-tasking, such as a call center, administrative/physician''s office, appointment scheduler or retail/ service industry; OR Associate's Degree. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations.