These key responsibilities include: 1) orienting, mentoring, resolving conflicts, and providing guidance to MA and nursing team, 2) ensuring MA/nursing team workloads are balanced and meeting quality and productivity expectations, 3) assigning and adjusting staff duties to match patient needs and MA/nursing team availability, 4) leading during urgent situations such as vasovagal episodes and medical emergency responses, 5) handling vaccine storage and excursion responses, 6) monitoring adequate and accurate medication and clinical supply inventory, 6) performing administrative duties include reviewing documentation, ensuring compliance with protocols, and managing incident reports. Ability to work closely with multidisciplinary staff, medical assistants, patient access specialists, health educators, care navigators, social workers, Nursing Managers, providers, and, executive leadership to provide care to patients with respect to their uniqueness using informed judgment, competence, individual qualifications, and collaboration with the health care team.