Accountability, Commercial Excellence, Competitive Intelligence (CI), Complexity Management, Complex Sales, Compliance Governance, Cross-Functional Leadership, Customer Engagement, Integrated Marketing, Key Account Management, Market Development, Process Understanding, Professional Ethics, Revenue Growth, Sales Techniques, Strategic Leadership, Strategic Selling, Value Propositions COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination.