The Emergency PCT Only will perform point of care testing to include but not limited to: glucometer, Hemocue, I-STAT (excluding ABG and Troponin), urine dip-stick, saliva alcohol swabs, urine and serum pregnancy test, rapid strep, stool occult-blood etc. Employee understands and demonstrates the importance of satisfying the needs of the customer/patient by interacting with him/her in a friendly and caring way, being attentive to the customer's needs, both psychologically and physically, and by taking the initiative to maintain communication with the customer in order to provide a secure and pleasant experience with the Arnot Health.