Responsibilities: Coordinate the daily administrative and operational functions of the outpatient treatment center Maintain a professional, organized, and welcoming office environment for patients, visitors, and staff Coordinate front office operations, including patient intake processes, scheduling, phone coverage, and general office workflow Support communication between patients and staff Ensure accuracy and confidentiality of patient records, documentation, and administrative files in compliance with HIPPA, The Joint Commission, and Company policies Assist with monitoring compliance related requirements Manage office supplies, equipment, vendor communication, and facility related administrative needs Support leadership with reporting, data tracking, invoice processing, and other administrative projects as assigned Assist in maintaining schedules for providers, therapists, group sessions, and treatment-related services Provide administrative support during audits, surveys, and Joint Commission accreditation activities Help maintain a collaborative, patient-centered environment focused on professionalism, compassion, and quality of care Address patient and family concerns professionally and escalade issues appropriately when needed Ensure timely and professional communication with internal shareholders, referral sources, and community partners Demonstrate flexibility, accountability, and commitment Adhere to company policies and procedures Minimum Qualifications Associate's degree 5+ years: Experience managing daily office operations within healthcare, behavioral health, addiction treatment, or mental health setting Experience coordinating administrative functions, scheduling, patient intake, and front office operations in a fast-paced environment Experience with electronic health records, scheduling platforms, and Microsoft Office applications Experience with insurance verification, authorizations, patient communication, and general healthcare administrative processes Experience handling multiple priorities while maintaining professionalism, organization, accuracy, and strong attention to details Preferred Qualifications Bachelor's degree in healthcare administration, business administration, psychology, sociology, or related a related behavioral health field 10+ years: Experience managing daily office operations within healthcare, behavioral health, addiction treatment, or mental health setting Experience coordinating administrative functions, scheduling, patient intake, and front office operations in a fast-paced environment Experience with electronic health records, scheduling platforms, and Microsoft Office applications Experience with insurance verification, authorizations, patient communication, and general healthcare administrative processes Experience handling multiple priorities while maintaining professionalism, organization, accuracy, and strong attention to details About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.