3-5 years of business experience in a healthcare environment with 3 of those years working in a hospital, physician office, revenue cycle, denial management, patient accounting, or payer environment performing activities such as correspondence processing, denials, appeals, billing, collections, registration, scheduling, medical record requests, payer follow-up, or administrative support. The function of the Team Lead role works to support timely and accurate review, routing, documentation, and resolution of incoming and outgoing payer correspondence to include denial letters, medical record requests, appeal responses, refund or recoupment notices, and other payer communications among Correspondence team members.