Ability to operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports; Ability to schedule medical appointments in a clinical setting; Ability to work independently in the accomplishment of a wide variety of duties performing patient support work; Ability to communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers; AND Candidates must be able to demonstrate all of the Knowledge, Skills and Abilities below: Advanced knowledge of the technical health care process (including, but not limited to, scheduling across interdisciplinary coordinated care delivery and/or care in the community models and patient health care portals) as it relates to access to care. Administrative duties: Prepare for clinic including printing appointment and clinic lists; Monitor patient demographics; Ensure open encounters are completed; Ensure return to clinics orders are reviewed and completed daily; Consult report reviewed and cleaned up daily; Routinely review of active/pending consults daily; Interpret, verify, and disposition of provider orders; Monitor appointments for area of responsibility; Monitor and review clinic grids with collaboration with providers and supervisors; Assist with clinic access contingency plans by adjusting appointment times, locations, or dates; Complete/train/share knowledge of data programs in association with EHR.