Works with participants to set healthcare goals and collaborates with care teams to achieve goals;
Maintains written and/or electronic client records documenting client history, vital information, and services provided to program participants;
Makes presentations to community interest groups on program-related topics;
Assists public health professionals from the department and from the community in health navigation and reducing disparities in the community;
Refers to internal or external case management services when other issues are identified (i.e., hunger issues, domestic violence issues, etc.);
Acts as a department representative and subject matter expert to assigned program(s);
Develops and maintains effective working relationships and coordinates program activities with various stakeholders;
Assists with program reports as required by Program Manager or funders;
Assists with the development and dissemination of public information specific to assigned programs;
Assists in program evaluation activities such as conducting surveys, facilitating focus groups, hosting stakeholder meetings, and gathering data;
Communicates and effectively interacts with people of diverse and complex cultures. Minimum Qualifications: Bachelor’s degree from an accredited college or university with a major in healthcare administration, public health, public or business administration or a related field as determined by the department head at the time of recruitment AND one year of experience providing administrative support for a program or specialized work unit.