WHAT YOU'LL DO (AND WHAT YOU WON'T)You own retailer onboarding and EDI setup, item setup, vendor portals, and item master data accuracy across systems, plus the manual workflows non-EDI partners needYou own retailer‑specific packaging and labeling complianceYou run end‑to‑end PO management from receipt to delivery across all accounts, ASN creation and compliance, and daily 3PL coordination, keeping orders on time and in full against retailer windowsYou own daily operations across inventory, scheduling, and process compliance, and you keep selling opportunities from slippingYou coordinate retail demand signals into S&OP, partner with Account Managers on forecast inputs, own promotional forecast coordination, and liaise with Supply Chain on fill, OTIF, and inventoryYou manage deduction and chargeback resolution, partner with Finance on AR and trade reconciliation, own retailer compliance scorecards (OTIF, ASN, fill), and drive root‑cause corrective action instead of just reporting itYou own the relationship with retail merchandisers and audit agencies, and make sure displays and POS are executed and verified at shelf, working through the audit and merchandising orgYou build, enforce, and keep optimizing the SOPs for sales operations and fulfillment as the business scalesYou build retail operations dashboards and scorecard reporting, surface operational risks and execution gaps, and partner with National Account Managers on retailer‑specific ops analyticsYou support strategic product lifecycle account planning, communicate proactively with external partners so every touchpoint stays aligned, and call out risks and trade‑offs before they cost a shipmentYOU WON'Twait for a perfect system before fixing the broken onelet a chargeback or a missed ASN quietly become someone else's problemhide behind process when an account needs an answer nowHOW YOU'LL SUCCEEDWe look for people who think big, stay curious, and aren't afraid to go all in to make things happen. You know what trips up a shipment and what keeps it movingStrong working capability across Excel, ERP, CRM, and order management systems, and you use them to drive execution, forecasting, and order flowA track record of owning complex accounts or processes end to end in a fast‑paced environmentYou read the data: inventory, velocity, compliance, and you use it to make sharper calls, not to justify the ones you've already madeSharp problem‑solving, attention to detail, and the judgment to handle confidential information wellYou're comfortable with change and ambiguityStrong project management chops: you manage timelines, dependencies, and stakeholders across Retail, Ops, Supply Chain, and Finance without dropping ballsA self‑starter with a sense of humor, real integrity, and genuine appreciation for teamworkBased in the U.S. and able to support West Coast hours for time‑sensitive retail partnersNICE TO HAVEExperience crafting, maintaining, or improving SOPsExperience reviewing customer routing guides and operational requirementsExperience with high‑volume club or mass‑retail accountsExperience across international or global business environmentsLOOP ISN'T FOR EVERYONE.