KEY SKILLS SET• Ability to communicate in person and over the phone, required;• Strong written and verbal communication skills, required;• Understanding confidentiality protocols and protecting personal information, required;• Ability to organize and prioritize projects and multiple tasks in an effective and timely manner, required;• Effectively problem-solve and maintain composure in high-pressure situations, required;• Ability to liaise with partner agencies;• Ability to work independently with minimal daily supervision, required;• Ability to maintain the confidentiality of sensitive personal information of applicants, current and former clients, landlords, and other matters affecting tenant relations;• Knowledge of treatment modalities in the areas of substance dependency;• Knowledge of all applicable Federal, State, and local laws, codes, regulations, and departmental policies and procedures;• Ability to apply theory, principles, and practices of homeless housing interventions, social services, case management, eviction prevention, shelter diversion, and crisis intervention;• Knowledge of used practices and principals, including Housing First, Trauma-Informed Care, Conflict Resolution, Motivational Interviewing, Low Barrier Operations, and Prevention and Diversion, preferred;• Bilingual speakers of any language preferred. FLSA Status: Temporary and Non-ExemptSalary: $22.00 - $25.00/hour, commensurate with experiencePOSITION SUMMARYThe Substance Abuse Counselor II works with clients to develop effective treatment plans, provides guidance on resources and partners that can support the treatment plan and rehabilitation, and provides guidance to Substance Abuse Counselors, as needed.