Middletown, CT30+ days ago
Works collaboratively with ABH® Call Center staff to ensure that all contractual requirements are met, including call response times and documentation requirements related to screenings and referrals, authorizations for outpatient care, claims processing and payment, follow-up calls and administration of the survey tool; Documenting all services and interactions in the ABH® MSP application; Attend as needed outside meetings including Military Family Support Groups, Yellow Ribbon Reintegration events, Vet Centers and Oasis Centers and DMHAS meetings or meetings with key stakeholders. Ability to work well independently and in coloration with other staff members to meet contractual deadlines; Flexibility in order to respond quickly and positively to changing priorities and management opportunities; Position may include statewide travel and staff must have valid Connecticut Driver’s license and reliable transportation, and carry insurance coverage of $100,000/$300,000/$100,000; Must be able to respond to company cell phone calls.