Call Center Representative, Ambulatory Brigham and Women's HospitalCall Center Representative, AmbulatoryLawrence, MA$17.71–$23.20 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Representatives provide compassionate, patient-centered support by assisting with appointment scheduling, registration, referral coordination, message management, and general inquiries across a wide range of specialties and practices.
Remote Call Center Triage Registered Nurse CVS Health CorpRemote Call Center Triage Registered NurseMARemote$26.01–$74.78 / hourThe progression path from Level I to Level II positions within the Triage RN team is a structured path that encourages nurses to widen their knowledge base, take on more responsibility, demonstrate expertise, and reward team members for their proven success and dedication. Role Description: The Clinical Call Center Triage Nurse effectively extends care during and outside of regular Oak Street Health clinic hours by addressing patients' medical, social, and psychological needs telephonically.
Flexible Part-Time Call Center Representative Rockland TrustFlexible Part-Time Call Center RepresentativeBrockton, MA$20–$26 / hourAs a Call Center Representative, you'll serve as a trusted resource for our customers, assisting with banking questions, digital services, accounts, and loans while delivering the exceptional service Rockland Trust is known for. Through hands-on customer interactions, professional development opportunities, and our tuition assistance program, you'll gain valuable skills in customer service, communication, financial services, and problem-solving that can support your academic and career goals.
Call Center Representative BrandNestCall Center RepresentativeBoston, MassachusettsThis in-person role focuses on handling inbound and outbound calls, providing information, and delivering excellent customer service. Brand Nest is hiring motivated and professional Call Center Representatives to support customer communication efforts in Boston.
Call Center Representative (Onsite) Waste Connections IncCall Center Representative (Onsite)Westborough, MAInteracting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
Call Center Rep Tufts MedicineCall Center RepBoston, MA$17–$20.77 / hourResearches self-pay credit balances and prepare for check refunds, refund of credit card payments through current system as required or transfer payments to other open accounts per hospital procedure. In addition, this role focuses on performing the following Customer Service duties: Guides the patient through the healthcare system and works to overcome obstacles that are in the way of the patient receiving the care and treatment they require.
Call Center Representative TempusCall Center RepresentativeStoughton, MAFull timeWorking with a high volume of inbound and outbound calls, we are the “face and voice” of the company and as such; are first to hear of problems needing resolution; providers of program related resource information; and liaisons to other departments within the company. The Customer Service Representative has many layers and components as we are heavily integrated with each function in Fiscal Intermediary Processing & Support Services and the company as a whole.
NewFares Call Center Representative NR Consulting LLCFares Call Center RepresentativeQunicy, MAProvide customers with timely and accurate responses to issues by tracking issues from receipt to completion using the Customer Administration Tool (CAT) and the MBTA Customer Relations Management System (IRIS/HEAT). Minimum Requirements & Qualifications A high school diploma or GED with three (3) years’ experience in customer service responding to high call volume of customer inquiries.
NewFares Call Center Representative Axelon Services CorporationFares Call Center RepresentativeQuincy, MA$28.89 / hourProvide customers with timely and accurate responses to issues by tracking issues from receipt to completion using the Customer Administration Tool (CAT) and the MBTA Customer Relations Management System (IRIS/HEAT). Handle escalations from the Call Center regarding complex issues or difficult customers involving fare-related issues.
Patient Service Rep - Ortho Call Center Lahey Hospital and Medical CenterPatient Service Rep - Ortho Call CenterBoston, MA$20.50–$27.59 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Informs patient of necessary preparation for scheduled visit, including providing documents, films and notes from other providers, required preparation and protocol for diagnostic tests and procedures.
NewCall Center Operator II Brigham and Women's HospitalCall Center Operator IIBoston, MA$18.58–$26.58 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.
Security Call Center Alarm Analyst Allied UniversalSecurity Call Center Alarm AnalystCumberland, RIAs a Dispatch Officer in a healthcare location, you will coordinate communications, monitor activity, document incidents, and dispatch appropriate support to help maintain a secure environment. Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, maintaining timely communication with relevant personnel and emergency responders.
Call Center Agent Part Time ONS MSO LLCCall Center Agent Part TimePeabody, MAAs a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
Customer Service Representative / Inbound Call Center South Shore HealthCustomer Service Representative / Inbound Call CenterWeymouth, MA$18.20–$26 / hourj- Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services. 3- Provides class/program registration for all Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital educational programs and South Shore Hospital's Community Benefits Programs.
Flexible Part-Time Call Center Representative Rockland Trust CompanyFlexible Part-Time Call Center RepresentativePlymouth, MA$20–$26 / hourAs a Call Center Representative, you''ll serve as a trusted resource for our customers, assisting with banking questions, digital services, accounts, and loans while delivering the exceptional service Rockland Trust is known for. Through hands-on customer interactions, professional development opportunities, and our tuition assistance program, you''ll gain valuable skills in customer service, communication, financial services, and problem-solving that can support your academic and career goals.
Call Center Rep Level I Upham's Corner Health CenterCall Center Rep Level IMA$18–$25 / hourThe Representative follows all call and walk-in protocols as trained, including appropriate greeting, answering and handling of calls and/or walk-ins, patient identification, demographic, account, and insurance verification, PCP assignment, appointment history review and scheduling protocols, telephone encounter documentation, and accurate and complete data entry and documentation in all computer systems, including the Electronic Medical Record (EMR) system. Administratively triage patients presenting with an urgent need for an appointment and interface with the Triage Nurse and/or Urgent Care clinical staff on scheduling a Urgent Care, Same Day appointment, or transfer to a nurse regarding advice to go to the Emergency Room, discharge planning and/or critical results.
Call Center Supervisor 417&&PolarsonjasonCall Center SupervisorBoston, MassachusettsSupervises and coordinates activities of employees providing customer service by performing the following duties: • Maintains call distribution system. • Determines appropriate scheduling of staff based on call volume or other anticipated events.
Security Call Center Analyst Allied UniversalSecurity Call Center AnalystCumberland, RIAs a Dispatch Security Professional in a healthcare location, you will monitor communications, coordinate responses to security-related incidents, document activity, and support personnel across the facility. Cumberland, Rhode Island Position Type: Full Time Shift Type: Afternoon Req ID: 2026-1668663 Work Days Available: Tuesday, Wednesday, Thursday, Friday, Saturday Date posted: 08/28/2026.
Call Center Rep Lowell General HospitalCall Center RepBoston, MA$17–$20.77 / hourGENERAL SUMMARY: Under general supervision is responsible for the ongoing and uninterrupted flow of calls within the Tufts Medical Center complex through use of the electronic telephone consoles Performs routine duties that require exceptional computer skills, proper phone etiquette, Proficiency in special dietary procedures, and knowledge of routine modified diets and combinations of diet modifications. PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS: As a call center representative at Tufts Medical Center you will be a key member of the hospitality team providing excellent customer service and working in a fast paced high volume call center that handles multiple hospital services which directly impact patient care.
Patient Experience Representative- ORL Call Center Boston Children's HospitalPatient Experience Representative- ORL Call CenterBoston, MA$19.06–$27.64 / hourPosition Summary: Works under close supervision to provide administrative and customer service support within the Call Center, ensuring a positive patient and family experience through efficient coordination of scheduling, registration, and service-related inquiries. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.