The Managing Director will establish scalable operating models, optimize business processes, leverage data-driven insights, and ensure effective governance across the end-to-end customer and business lifecycle while maintaining the integrity of critical pricing, customer, product, and contractual data that supports business performance and growth. Reporting to the President of CSD, this role provides leadership across a broad portfolio of business operations capabilities, including pricing administration, data governance, contract administration, customer onboarding, business analytics, and operational governance.