Ambulatory Services Trainer, Customer Service (Per diem) Beth Israel Lahey HealthAmbulatory Services Trainer, Customer Service (Per diem)Boston, MassachusettsEssential Responsibilities including but not limited to: Under the direction of the Ambulatory Services Program Manager, designs and facilitates trainings and orientations, both virtually and in person, with a particular focus on patient experience and communication skills. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
NewCustomer Service Associate - Temporary Walgreen CoCustomer Service Associate - TemporaryWoburn, MA$16–$18 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
NewCustomer Service Associate Walgreen CoCustomer Service AssociateMiddleton, MA$16–$18 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Remote Customer Service Representative SweetepictravelsRemote Customer Service RepresentativeBoston, MassachusettsRemoteJoin our dynamic team as a Remote Customer Service Representative, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies.
NewPharmacy Customer Service Associate Walgreen CoPharmacy Customer Service AssociateSomerville, MA$17–$19 / hourPerforms duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Head of Hazardous Waste Customer Service (Norwood, MA) Republic ServicesHead of Hazardous Waste Customer Service (Norwood, MA)Norwood, MassachusettsPOSITION SUMMARY: The Senior Manager Customer Support – Environmental Solutions provides regional leadership for Environmental Solutions Customer Support operations, ensuring high-quality, compliant, and scalable service delivery across complex, regulated workflows. As the Head of Hazardous Waste Customer Service , this position provides regional leadership for Environmental Solutions Customer Support operations, ensuring high-quality, compliant, and scalable service delivery across complex, highly regulated workflows.
Head Of Hazardous Waste Customer Service (Norwood, MA) Republic Services, Inc.Head Of Hazardous Waste Customer Service (Norwood, MA)Norwood, MA$125,900–$173,500 / yearPOSITION SUMMARY: The Senior Manager Customer Support- Environmental Solutions provides regional leadership for Environmental Solutions Customer Support operations, ensuring high-quality, compliant, and scalable service delivery across complex, regulated workflows. As the Head of Hazardous Waste Customer Service, this position provides regional leadership for Environmental Solutions Customer Support operations, ensuring high-quality, compliant, and scalable service delivery across complex, highly regulated workflows.
Customer Service Representative National Seating & MobilityCustomer Service RepresentativeWilmington, MassachusettsAt all levels, working at National Seating & Mobility provides the opportunity to directly impact our client’s lives by giving them self-reliance and independence. Takes the initiative to bring inquiries to a conclusion where at all possible, thereby avoiding return phone calls from the Branch Manager or other personnel.
Retail Customer Service Store Specialist - Part Time External Ocean State Job LotRetail Customer Service Store Specialist - Part TimeSeabrook, New HampshireOcean State Job Lot (“OSJL” and “Company”) is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. This role handles customer service, processes complex point-of-sale transactions, and ensures the smooth operation and merchandising of assigned areas – all while adhering to Company policies and merchandising guidelines.
Retail Store Specialist - (Customer Service/ Merchandising) - Part Time - must have weekend availability! External Ocean State Job LotRetail Store Specialist - (Customer Service/ Merchandising) - Part Time - must have weekend availability!Avon, Massachusetts$15.75–$16.75 / hourOcean State Job Lot (“OSJL” and “Company”) is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. This role handles customer service, processes complex point-of-sale transactions, and ensures the smooth operation and merchandising of assigned areas – all while adhering to Company policies and merchandising guidelines.
Retail Customer Service Store Specialist - Part Time (Must be 18 years of age or older) External Ocean State Job LotRetail Customer Service Store Specialist - Part Time (Must be 18 years of age or older)North Reading, MassachusettsOcean State Job Lot (“OSJL” and “Company”) is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. This role handles customer service, processes complex point-of-sale transactions, and ensures the smooth operation and merchandising of assigned areas – all while adhering to Company policies and merchandising guidelines.
Customer Success Specialist Entyre & PflegewegweiserCustomer Success SpecialistBoston, MassachusettsCustomer Outreach & Follow-Up: Proactively follow up with clients daily via phone and email to ensure timely completion of onboarding steps, address questions, and maintain engagement throughout their homecare journey. You’ll work cross-functionally to streamline workflows, surface actionable insights, and ensure our customers are getting the most out of our solutions—contributing directly to growth and customer loyalty.
NewCustomer Service Coordinator II ICONMA, LLCCustomer Service Coordinator IITewksbury, MA$19.46–$22.46 / hourResponsibilities: Act as the first line of contact on the 800# phone line working directly with North American customers and a wide spectrum of client Life Sciences employees including, Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
Customer Experience, Program Manager | Northeast Region iRhythm TechnologiesCustomer Experience, Program Manager | Northeast RegionBoston, MA$115,000–$149,000 / yearCollaborate closely with CX Senior Manager peers, with iRhythm area sales leadership and cross-functional team members such as EHR Integration Managers, Key Account Managers, Revenue Cycle Billing Managers, Clinical Operations and Customer Service to effectively meet the needs of our customers and drive adoption of the Zio service. Partner with key stakeholders (Director + VP of Cardiovascular Service Line, Population Health, Chief of Cardiology + EP, etc.) within large health systems to align on goals and success metrics of cardiac programs, identify challenges with the current cardiac monitoring program, and recommend solutions that enable health systems to optimize their program.
Associate Customer Service Carrier CorporationAssociate Customer ServiceBeverly, MA$53,000–$106,000 / yearTime off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more.
NewCustomer Experience Coordinator TJMaxxCustomer Experience CoordinatorNewton, Massachusetts$17.25–$17.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Customer Support & Social Engagement Specialist 143 StudiosCustomer Support & Social Engagement SpecialistBoston, MassachusettsThe goal is to create a more consistent audience experience across customer support, podcast, social and community channels - while helping the team identify recurring themes, surface meaningful stories and close the feedback loop between our audience and the broader organization. You will help create the structure around how inbound messages are categorized, routed, tracked, reported and turned into useful insights for the Community team, leadership, and cross-functional teams.
Manager, Customer Shared Services Ocean SprayManager, Customer Shared ServicesBoston, MA$96,200–$120,200 / yearTeam members, farmers, consumers and communities alike--we value what makes us unique and strive to connect our farms to families for a better life by living our values: Grower Mindset- We embrace our grower-owners innovative spirit and heritage through confidence, learning and focus on the future. The Manager, Customer Shared Services, is responsible for leading the day-to-day operations of the Customer Shared Services function, with primary responsibility for Accounts Receivable, Credit, Collections, and Cash Application processes.
Savers / Value Village Careers - Customer Service Associate Savers Thrifts StoresSavers / Value Village Careers - Customer Service AssociateNashua, NHWe purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.
Customer Service Representative Caliber HoldingsCustomer Service RepresentativeWatertown, MassachusettsCaliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision , one of the nation’s largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes.