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We are looking for a BPR Business Analyst to support enterprise-wide business process reengineering initiatives by analyzing, documenting, and redesigning processes to improve efficiency, service delivery, compliance, and cost effectiveness. Analyze current state (“as-is”) business processes across multiple functional areas including tolling operations, finance, procurement, maintenance, customer service, and enterprise systems.

BPR Business AnalystReq number:R7691Employment type:Full timeWorksite flexibility:Hybrid<h2></h2><h2>Who we are</h2>CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.Job SummaryWe are looking for a motivated BPR Business Analyst ready to take us to the next level! If you have experience analyzing current state business processes across multiple functional areas and are looking for your next career move, apply now.Job Description<div>We are looking for a BPR Business Analyst to support enterprise-wide business process reengineering initiatives by analyzing, documenting, and redesigning processes to improve efficiency, service delivery, compliance, and cost effectiveness. This position will be a full-time, contract role and is onsite in Middletown, PA.What You’ll Do<ul><li>Analyze current state (“as-is”) business processes across multiple functional areas including tolling operations, finance, procurement, maintenance, customer service, and enterprise systems</li><li>Facilitate process mapping and documentation using industry-standard methodologies such as BPMN</li><li>Identify inefficiencies, risks, redundancies, and compliance gaps within existing processes</li><li>Design optimized future state (“to-be”) processes aligned with organizational goals and modernization initiatives</li><li>Develop business cases, cost/benefit analyses, and impact assessments for proposed process improvements</li><li>Collaborate with internal stakeholders including operational leaders, subject matter experts, IT teams, and vendors</li><li>Facilitate workshops, working sessions, and interviews to gather requirements and validate process designs</li><li>Serve as a liaison between business users and technical teams during system implementations and upgrades</li><li>Elicit, analyze, and document business, functional, and non-functional requirements</li><li>Produce clear documentation including process flows, use cases, SOPs, gap analyses, and traceability matrices</li><li>Ensure requirements align with regulatory, audit, and public sector compliance standards</li><li>Support change management initiatives related to process and system transformations</li><li>Assist with user acceptance testing (UAT), training development, and transition planning</li><li>Measure post-implementation outcomes and support continuous improvement efforts</li></ul>What You’ll NeedRequired:<ul><li>Bachelor’s degree in Business Administration, Information Systems, Public Administration, Industrial Engineering, or a related field</li><li>3–5+ years of experience as a Business Analyst, Process Analyst, or BPR Analyst</li><li>Experience with business process modeling, reengineering, or continuous improvement initiatives</li><li>Strong analytical, facilitation, and documentation skills</li><li>Experience working with cross-functional teams in complex organizations</li><li>Proficiency with process mapping tools such as Visio, Lucidchart, or equivalent</li><li>Excellent written and verbal communication skills</li></ul>Preferred:<ul><li>Experience working in government, transportation, tolling, utilities, or large public sector environments</li><li>Familiarity with enterprise systems such as ERP, asset management, or customer service platforms</li><li>Knowledge of Lean, Six Sigma, or other process improvement methodologies</li><li>Relevant certifications such as CBAP, CCBA, or Lean Six Sigma</li><li>Experience supporting IT modernization or digital transformation initiatives</li></ul>Physical Demands<ul><li>Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards</li><li>Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings</li><li>Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor</li></ul>#LI-GR1</div>Reasonable accommodation statementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.$80 - $85 per hourThe pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
Learn how CAI powers the possible at <a href="https://urldefense.com/v3/__https:/www.cai.io/__;!!D1XWH5In!W4fDETkloyW4Xa-AUPmkOYLNe19WOZva811lQL0Fmd6NSb6Z4Fdv6_Xuex3ne2wpj1XTJajiLZIAdxSO_wcYSZS6Vvm1FQ$">www.cai.io</a>
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BPR Business Analyst

Acceptance Testing

Analysis Skills

Asset Management

Business Administration

Business Analysis

Business Case

Business Model

Business Processes

Change Management

Communication Skills

Continuous Improvement

Cost Benefit Analysis

Cost Effectiveness Analysis

Cross-Functional

Customer Service Systems

Customer Support/Service

Documentation

ERP (Enterprise Resource Planning)

Finance

Government

Industrial Engineering

Industry Standards

Information Systems/Technology IS/IT Administration

Insurance

Keyboards

Lean Six Sigma

Maintenance Services

Microsoft Visio

Physical Demands

Presentation/Verbal Skills

Process Analysis

Process Engineering

Process Improvement

Process Modeling

Public Administration

Purchasing/Procurement

Reengineering

Regulations

Regulatory Compliance

Requirements Management

Requirements Validation/Verification

Risk Analysis

Service Delivery

Systems Administration/Management

Technical Support

Writing Skills

Appcast Exclusive 1

OTHER

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Work with Azure services such as App Service, Service Bus, API Management, Logic Apps, Azure Functions, Azure SQL Managed Instance, Azure SQL Database, Blob Storage, File Storage, and Table Storage. This role will work primarily with the PSDC enterprise team and will focus on designing, developing, implementing, and supporting cloud-native solutions in Microsoft Azure and Amazon Web Services (AWS).

Job Title: Azure and AWS Cloud Engineer (GPT Model Integration, Prompt Engineering) Job ID: 799956 - Hybrid (2 days/week onsite) Client: Commonwealth of PA Location: Mechanicsburg, PA 17050 Closing Date:04/16/2026 Required Experience: Seven years of relevant experience Description The Public Safety Delivery Center (PSDC) is seeking a Cloud Engineer to support the PSDC Solutions Management Group. This role will work primarily with the PSDC enterprise team and will focus on designing, developing, implementing, and supporting cloud-native solutions in Microsoft Azure and Amazon Web Services (AWS). The ideal candidate will bring strong hands-on experience in cloud engineering, application modernization, workload migration, and DevOps-enabled delivery. Candidates must be able to demonstrate direct personal experience performing this work in prior projects and engagements. Experience limited to general team participation will not be sufficient. This role also requires the ability to support applied AI solution patterns, including GPT model integration, prompt engineering, and enterprise use cases such as summarization, semantic search, and intelligent chatbot capabilities.   Role Description <ul><li>Design, develop, implement, and support cloud-native applications, services, and APIs using technologies such as .NET, .NET Core, containers, Python, and related tools, as appropriate to the solution. </li><li>Design, implement, and support secure, scalable, and reliable solutions in Azure and AWS environments. </li><li>Deploy and manage cloud infrastructure and platform services in support of application modernization, integration, and enterprise solution delivery. </li><li>Support cloud migration, integration, and modernization efforts across a range of PSDC business processes. </li><li>Work with Azure services such as App Service, Service Bus, API Management, Logic Apps, Azure Functions, Azure SQL Managed Instance, Azure SQL Database, Blob Storage, File Storage, and Table Storage. </li><li>Work with Azure infrastructure and networking components such as Virtual Machines, Virtual Networks, Network Security Groups, VPN Gateway, and ExpressRoute. </li><li>Work with AWS services such as EC2, S3, VPC, Lambda, and RDS in support of secure and reliable cloud solutions. </li><li>Support containerization and orchestration using technologies such as Docker, Kubernetes, AWS ECS, Azure AKS, Azure Container Apps, and similar platforms. </li><li>Support CI/CD pipelines and DevOps practices using tools such as Azure DevOps, GitHub, Artifactory, and NuGet. </li><li>Apply software engineering, software architecture, SDLC, and data management practices throughout the delivery lifecycle. </li><li>Contribute to technical solution design, implementation planning, engineering analysis, and related business and technical review activities. </li><li>Apply knowledge of networking and infrastructure concepts, including DNS, Active Directory, firewalls, load balancers, and virtual networking. </li><li>Support GPT-enabled solution capabilities, including prompt engineering, intelligent chatbots, document summarization, semantic search, and related business use cases. </li><li>Apply awareness of token usage, cost management, performance optimization, content filtering, and compliance considerations when deploying GPT-based solutions in production cloud environments, including government and public safety contexts.</li></ul>Required / Desired Skills <ul><li>Four-year college degree or equivalent technical study</li><li>Azure cloud platform experience, including application, storage, and networking services</li><li>AWS cloud platform experience, including compute, storage, and networking services</li><li>Cloud-native application development and integration experience</li><li>CI/CD and DevOps tool experience</li><li>AWS Certified Solutions Architect</li><li>Azure Fundamentals or Azure Solution Architect certification</li><li>.NET, .NET Core, and C#</li><li>Python programming</li><li>AI model integration and prompt engineering</li><li>AI-driven application development, including chatbot, summarization, or semantic search use cases</li></ul>

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BPR Business Analyst CAI

Azure + AWS Cloud Engineer (GPT Model Integration, Prompt Engineering) S R INTERNATIONAL INC

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