Communicates pertinent patient medical information and findings in a timely manner to the patient and/or appropriate staff person in a respectful clear, concise manner Accurately performs office procedures Schedule patient appointments Proper preparation of lab specimens Set up prescription refill per guidelines Report lab and diagnostic results per guidelines Documentation of patient encounters (including face to face, phone and patient portal) into multiple systems, including EMR, to comply with organizational initiatives including: PCMH, Meaningful Use, and the Beacon ACO measures. This is accomplished by being primarily responsible for ensuring efficient patient flow, working to actively enhance patient relationships and loyalty, pre-planning for patient visits, managing visit cycle time, office workflows, and patient access (phone, scheduling), assisting assigned provider and care team with rooming and patient care procedures, including electronic and written documentation, and coordinating patient activities that support managing the targeted population''''s health.