Accurately answer potential applicant questions regarding the homebuyer process at Habitat for Humanity Maintain knowledge about partner-lender/general credit, lending, homebuying practices in WA State Efficiently analyze homebuyers overall financial health including; cashflow, assets, debt and current credit standing and credit report Coach/counsel homebuyers/clients on how to successfully improve their current financial outlook Create client action-plans with the ability to guide client in accomplishing the goal of homeownership within expected timeframes Review, analyze and explain documents associated with the homebuying process (estimates/disclosures, approval letters, purchasing contracts, closing documents, etc.). Ability to interpret, evaluate and communicate detailed written or verbal instructions/information to others accurately and quickly, including answering phones, attending meetings, written correspondence, routine reports or other forms of communication Ability to read and interpret specific documents such as loan documents, disclosures and loan program information Ability to speak effectively in front of groups Comfortably work with diverse communities and clients in a tactful and empathic manner Ability to fluidly work with the complex demands of clients to resolve client concerns.