Englewood, CO30+ days ago
Responsibilities: • Model and hold others accountable to the Land Title Guarantee Company culture and acts as a coach and mentor to others in the organization • Maintain customer relationships and answer customer inquiries in a timely and accurate manner • Coordinate daily closing activity to fulfill team responsibility of exceeding customer closing expectations • Obtain clear title by ordering title reports, resolving title defects, satisfying existing liens and encumbrances against property or principals; provide a proactive approach in notifying customers of potential roadblocks or issues • Assist in preparation of preliminary settlement statements and real estate documents • Prepare general and specialized closing documents; organize real estate and lender loan documents in preferred order • Prepare deposits and receipts, process cashier's checks, and void or stop checks as necessary • Disburse funds and documents according to instructions from mortgage company, payoff lender, title and other appropriate parties • Proof recording documents for typographical errors, signatures, notary, and/or recognize omission of data; record documents with appropriate state/county agency • Perform notarial duties by following the National Notary Association Guidelines • Coordinate customer closing experience; guide customers to closing rooms, and schedule clean-up of closing rooms, refreshment area, and lobby • Provide administrative assistance in document distribution, typing reports and memos, maintaining computer based and paper files, order and maintenance of office supplies, and performing other clerical tasks • Participate in department marketing activities which may include attending after hours functions as requested or required • Other related duties as assigned. Success Factors: • Excellent written and verbal communication skills • Exceptional interpersonal and customer service skills • Ability to maintain high level of confidentiality • Excellent organizational skills • Highly detail oriented.