UNKNOWN

ADAPTED_NOW

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Minimum of 2 years of mortgage origination experience (e.g., loan originator, loan processor, junior underwriter, loan officer).

HOUR

Job Title: Mortgage Origination Customer Service Representative Location: Indianapolis, IN (onsite) Compensation: $23.47/HR on W2 Security Clearance: Public Trust (HUD Central Clearance) Responsibilities<ul><li>Provide excellent customer service by answering calls and emails related to FHA guidelines and procedures from the lending industry and the public.</li><li>Use your mortgage industry knowledge to locate answers in knowledge databases and acknowledge client requests.</li><li>Follow standard operating procedures for various topics, systems, and contact channels.</li><li>Document all contacts accurately in the database.</li><li>Stay current on FHA mortgage processes and procedures.</li></ul>Requirements<ul><li>High School diploma or General Educational Development (GED) certificate</li><li>Minimum of 2 years of mortgage origination experience (e.g., loan originator, loan processor, junior underwriter, loan officer)</li><li>Minimum of 1 year of contact center or telephone customer service experience</li><li>Ability to obtain a US Security clearance (similar to a Public Trust), including a credit check and background investigation</li><li>Ability to navigate multiple computer systems and applications, utilizing search tools</li><li>Excellent time management skills and dependability</li><li>Strong written and verbal communication skills, including telephone etiquette</li><li>Keyboarding proficiency of at least 40 words per minute</li></ul>System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.#M-M2 #LI-RF1 Ref: #851-Rockville-S1

Every day, System One focuses on services and solutions that require a high degree of specialization, in-demand technical skills, and large-scale operational expertise. We are essential partners to those on the front lines of our nation’s most critical infrastructure, technology, and life sciences initiatives. 
Founded more than 40 years ago as a staffing partner to the engineering industry, today System One is a diversified organization operating in over 50 locations and putting more than 9,000 people to work in the United States, Canada, and the United Kingdom.

System One

Mortgage Customer Service Rep

Background Investigation

Call Centers

Communication Skills

Computer Systems

Customer Support/Service

Federal Housing Administration (FHA)

High School Diploma

Loan Origination

Loan Processing

Loan Underwriting

Loans

Mortgage

Outsourcing

Presentation/Verbal Skills

Radio Frequency

Security Clearance

Service Delivery

Standard Operating Procedures (SOP)

Telephone Skills

Time Management

Writing Skills

YEAR

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Your underwriting decisions will directly influence customers’ ability to secure financing for their new homes, making attention to detail, sound judgment, and collaboration essential to success.

This Jobot Job is hosted by: Brendan Thomas Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume. Salary: $95,000 - $110,000 per year A bit about us: We have been helping families build homes for over 70 years! We are Top 5 in the nation with over 500,000 homes built and sold across the country. We are looking to add a Remote Fully Designated Mortgage Underwriter to our team. Why join us? Why You’ll Love Working Here <ul><li>	Highly competitive compensation designed to reward performance</li><li>	Exclusive home purchase incentives plus additional employee perks</li><li>	Discounted mortgage and settlement services—real savings where it matters</li><li>	Comprehensive health, life, and disability coverage for peace of mind</li><li>	401(k) plan to help you build long-term financial security</li><li>	Employee Stock Ownership Program —share in the company’s success</li><li>	Generous paid time off to truly unplug and recharge</li><li>	Robust onboarding, training, and ongoing support to set you up for success</li><li>	Exceptional retention and stability—a company that has never experienced a layoff</li><li>	Fast-track career growth—over 80% of leadership roles filled through internal promotion</li><li>	Genuine work/life balance in a supportive, people-first culture</li><li>	And plenty more benefits that make this a place people stay and grow</li></ul> Job Details As a Senior Mortgage Underwriter, you’ll play a critical role in turning homeownership dreams into reality. Your underwriting decisions will directly influence customers’ ability to secure financing for their new homes, making attention to detail, sound judgment, and collaboration essential to success. This role is primarily remote, with occasional onsite meetings as needed. What You’ll Do <ul><li>	Underwrite Conventional, FHA, and VA loans in accordance with investor and agency guidelines</li><li>	Submit files through automated underwriting systems and evaluate results</li><li>	Approve or pend loans and present qualifying files to loan committee</li><li>	Serve as a trusted underwriting resource for branch partners, assisting with scenarios, questions, and complex files</li><li>	Maintain a consistent 24–48 hour turnaround on new submissions and resubmissions</li><li>	Ensure accurate loan documentation and proper file maintenance</li><li>	Utilize office systems and tools to support efficient underwriting operations</li></ul> What We’re Looking For <ul><li>	Active FHA Direct Endorsement (DE) and VA SAR/LAPP underwriting approval</li><li>	Minimum 5 years of mortgage underwriting experience</li><li>	Strong customer service mindset with a collaborative, solution-oriented approach</li><li>	Proven ability to work cross-functionally with mortgage and lending partners</li><li>	Exceptional attention to detail and accuracy</li><li>	Strong organizational, planning, and time-management skills</li><li>	Comfort working in Microsoft Excel for data organization and analysis</li><li>	Experience with Encompass preferred (not required)</li></ul> Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.
Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection.  As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).
Ready to find a good job? Create your profile today at Jobot.com 🤖

Jobot

Remote Mortgage Underwriter (DE and LAPP/SAR Required)

Cross-Functional

Data Analysis

Detail Oriented

File Maintenance

Legal

Loan Approval

Loan Documents

Microsoft Excel

Mortgage Lending

Onboarding

Operational Support

Organizational Skills

Team Player

Underwriting

Veteran Loans

OTHER

FEED

Performs business development functions, including but not limited to, calls and presentations to Realtors, builders, businesses, potential customers, joining local mortgage related associations, clubs, etc. to encourage them to refer mortgage applicants to Citizens Bank. Responds to inquiries from customers; explains loan procedures and provides technical assistance; answers questions concerning loan rates, terms and related matters.

Summary of Job Responsibilities:Under general supervision, but in accordance with established policies and procedures, makes and services a variety of mortgage loans. Accountable for complying with all Bank Secrecy Act and Anti Money Laundering regulations, bank policies and procedures. Essential Job Duties:<ol><li style="line-height:normal">Performs business development functions, including but not limited to, calls and presentations to Realtors, builders, businesses, potential customers, joining local mortgage related associations, clubs, etc. to encourage them to refer mortgage applicants to Citizens Bank. </li><li style="line-height:normal">Most of the time will be spent originating mortgage loans, interviewing borrowers, explaining the different financing and mortgage programs and the requirements on the products that are available through the Bank. Obtains pertinent financial and loan information from the customer. Analyzes the customer's financial posture to determine if it meets minimum loan criteria established by the Bank. Prepares presentation for loan approval to Loan Committee, if required.</li><li style="line-height:normal">Calls on Realtors, builders and other potential customers to promote Citizens mortgage loan products. Prepares the loan for loan decision and forwards it to the appropriate authority for loan approval. Responds to inquiries from customers; explains loan procedures and provides technical assistance; answers questions concerning loan rates, terms and related matters.</li><li style="line-height:normal">Cross-sells Bank services. Explains various accounts, loans and other services available.</li><li style="line-height:normal">Counsels mortgage loan customers seeking solutions to financial and housing needs.</li><li style="line-height:normal">Counsels mortgage customers, suggesting solutions and making recommendations for the borrower to be able to obtain a mortgage.</li><li style="line-height:normal">Informs the customer of the outcome of the preliminary financial analysis and, if acceptable, indicates that the loan will require further processing before it can be recommended for final approval. If unacceptable, explains the alternatives, if any, to restructure the loan to meet lending criteria.</li><li style="line-height:normal">Will assist mortgage loan processor with answers to questions or guidance pertaining to mortgage files. If needed, will interact with title companies, surveyors, investors, FNMA, Rural Housing, etc. to get obtain guideline information to qualify mortgage applicants.</li><li style="line-height:normal">Attends loan closings on purchase transactions with buyers, sellers, real estate agents, builders, title companies and others. Verifies the accuracy of the loan closing proceedings and documentation to ensure an unencumbered first lien position for the Bank. </li><li style="line-height:normal">Ensures the protection of the Bank's interests in matters of adequate documentation, adherence to Bank policy, and the various laws and regulations applicable to mortgage loan originations, as well as exercise sound credit decisions/recommendations.</li></ol> Skills and Abilities Required: <ol><li style="line-height:normal">A thorough understanding of the requirements and features of the loan programs and services offered by the Bank and the ability to relate them to potential customers and in business development calls.</li><li style="line-height:normal">The analytical ability to conduct an analysis of an applicant's credit status and recommend alternatives where the analysis reveals insufficient financial posture.</li><li style="line-height:normal">The ability to speak, read and write professionally and to use and understand financial spreadsheets. </li><li style="line-height:normal">The ability to proficiently operate a computer and use excel, word and other bank software.</li><li style="line-height:normal">Must be able to legally operate a motor vehicle as travel is required to various sites to meet with borrowers, realtors, builders, etc. </li></ol> Minimum Level of Performance and Training Required:<ol><li style="line-height:normal">Minimum two years of progressively more responsible experience in mortgage loan originating and mortgage loan processing functions. </li><li style="line-height:normal">Must be able and eligible to originate all types of mortgage products including, but not limited to, FHA, Rural Development, Conventional, Non-Conventional, etc. as required by the Bank.</li><li style="line-height:normal">Be knowledgeable of all mortgage lending regulations/laws and how to apply it to keep the bank in compliance with federal requirements.</li></ol> Working Conditions:<ol><li style="line-height:normal">Generally good. Some exposure to adverse conditions when making business development calls or meeting with customers outside the Bank.</li></ol>

Citizens Bank

Mortgage Loan Originator

Analysis Skills

Bank Secrecy Act

Banking Regulations

Banking Services

Business Development

Cross-Selling

Documentation

Fannie Mae (FNMA)

Federal Compliance Regulations

Financial Analysis

Liens

Loan Closing

Loan Restructuring

Microsoft Word

Money Laundering

Mortgage Regulations

Policy Development

Problem Solving Skills

Procedure Development

Real Estate Sales

Rural Development

Sales

Spreadsheets

Technical Support

Willing to Travel

Talent Acquisition

Mortgage Processor jobs in Indianapolis, IN on your radar? Find the best of them right here on Monster.

The Best Mortgage Processor Jobs in Indianapolis, IN | Monster

Mortgage Processor Jobs in Indianapolis, IN

Resume Resources

Get noticed by top employers!

Mortgage Processor Jobs in Indianapolis, IN

Mortgage Customer Service Rep System One

Remote Mortgage Underwriter (DE and LAPP/SAR Required) Jobot

Mortgage Loan Originator Citizens Bank

Resume Resources