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Assistant Producer

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Job Description: The Assistant Producer on the Production team assists in the scheduling and management of website marketing and content; the tracking and communication of marketing and product pipeline deliverables; and driving issue resolution and communication related to site tools and functionality. Responsible for assisting associate producer and producer in the project management of web marketing launches from ideation to execution.ESSENTIAL DUTIES & RESPONSIBILITIES Business & Finances: General understanding of business goals and requirements for website projects. Assist in the creation of detailed implementation schedules for each project and validate/communicate out with needed project resources. : Assist in the coordination of project activities from various business partners including Merchandising, Marketing, Creative, Web Development, QA, and 3rd party vendors, among others.: Help ensure project is launched on time and meets initial project requirements. Keep associate producer and producer notified of progress and/or deviation from project schedule (deliverables, milestone dates, resources, etc.).: Helps drives the review and final sign-off of website content; documents feedback and manages any required changes. :Assist in leading key meetings owned by Production. Records action items and communicates out to owners for follow-up and completion.:Assist business partners to manage production of product content: copy, images and outfits.:Leverages site product, content, and category management tools to update and push content to web site. Customers & Markets:-Responds quickly to change in scope or project schedule, communicating to production management any impacts to the project and the overall website.-Acts as first line of support for cross-functional teams within brand when website and tool production issues occur. Works with producer and associate producer to help facilitate resolution with Tech Operations and Product Management Team and helps communicate updates to brand partners. -Assist associate producer or producer with the development of communications to business partners on site/tool issue status, feature releases, dates and workarounds. Managing & Operating Practices:- Assist with the documentation, maintenance, and communication of the monthly/weekly site content delivery schedule; works with manager to ensure accuracy on an on-going basis.- Learns and understands processes and communication methods of delivery schedule. Suggests any improvement areas when needed and works with associate producer or producer to implement change. Leadership & Employees:-Proactively seeks out opportunities to learn more about brand business processes and systems. Uses knowledge to suggest new ideas and change to improve overall efficiency of processes. REQUIRED QUALIFICATIONS: General understanding of web production and release processes. Direct experience with website tools and technologies preferred. : Highly detailed oriented. Some experience in managing project management and communication deliverables for multiple projects at any given time preferred.: Excellent oral/written communication, analytical and interpersonal skills.: Self-motivated and driven. Ability to work well independently and within a group setting.: Minimum educational level: Bachelor s Degree Preferred or equivalent experience Minimum experience:1-3 years of detailed task planning and execution experience; 1-3 years of related online experience with a strong preference for ecommerce Comments for Suppliers:

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Photo Studio - Assistant Producer

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Web Producer

Management Concepts is seeking an Online Classroom Producer for approximately 30 hrs a week to join our growing online producer team!  The Online Classroom Producer is an invaluable resource before,during and after a virtual training event. The Online Classroom Producer is responsible for all of the technical elements of a virtual training event thereby allowing the instructor to do what they do best - guide our students through the session content to achieve the learning objectives. The Online Classroom Producer helps transform virtual training into trouble-free, fast moving, interactive events that keep students involved and the instructor on track. The Online Classroom Producer is the key differentiator between a highly successful live event and one that is chaotic, unorganized and unprofessional. <p style="margin:0px 0px 8px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;vertical-align:baseline"/>DUTIES AND RESPONSIBLITIES:<p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline">·         Provide support and troubleshoot technical issues for anyone attending an online classroom or webinar virtual event. Issues can include logging in, site navigation, tool functionality, screens freezing and audio failures.<p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline"/><p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline">·     Assist the instructor by helping them feel comfortable in the virtual classroom, by serving as a second set of eyes to monitor and alert them to student questions,by providing time checks and by facilitating the class should the instructor lose connectivity.<p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline"/><p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline">·         Act as a participant advocate by restating or rephrasing questions, both from the instructor and the students, that were unclear.<p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline"/><p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline">·         Load materials, launch polls,facilitate break-out sessions and exams, monitor chat pods.<p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline"/><p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline">·         Participate in the planning, organization, and configuration of online training curricula, materials, and delivery systems to optimize the experience for students   and instructors.<p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline"/><p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline">·         Provide support and training to our instructors on our learning platforms, practices, and technologies.<p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline"/><p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline">·     Provide feedback for continuous improvement: to our instructors and our Resource Management team for instructional improvements and to our Learning Development and Product Management teams on improvements to the course content and flow.<p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline"/><p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline">·         Monitor and act as a conduit to ensure that online questions/comments are captured and forwarded to the responsible individual.<p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline"/><p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline">·         Coordinate with Customer Service and Production teams to ensure students receive all communications and course materials in a timely manner.<p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline"/><p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline">·         Prepare administrative packages to close out each virtual class, including student grades and attendance.<p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline"/><p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline">·         Be creative!  Be ready to pull from your personal experiences . . . or leverage your professional network . . . when asked to propose training solutions.<p style="margin:0px 0px 8px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;vertical-align:baseline"/>NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES:<p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline">·         Strong customer service skills and attention to detail.<p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline">·         Excellent organizational and analytical skills.<p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline">·         Ability to manage multiple projects within assigned schedules.<p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline">·         Ability to communicate clearly through emails and over the phone.<p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline">·         Proficiency with MS Office applications (primarily Word, Excel, and PowerPoint).<p style="margin:0px 0px 8px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;vertical-align:baseline"/>EDUCATION AND EXPERIENCE:<p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline">·         Bachelor's degree preferred.<p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline">·         Customer service or help desk experience is a plus.<p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline">·         Familiarity with Learning Management Systems (especially Cornerstone OnDemand) is a plus.<p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline">·         Experience with Adobe Connect preferred <p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline"/><p style="margin:0px 0px 0px 18px;padding:5px;font-family:'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:12px;background:#ffffff;text-align:justify;line-height:normal;text-indent:-0.25in;vertical-align:baseline"/>Management Concepts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws .

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Management Concepts

Online Classroom Producer (Part-Time)

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