Fairfax, Virginia16 days ago
Ticket Operations Management & Customer Support for Assigned Sports: Serve as the primary ticket operations contact for assigned Olympic sports (including Men's or Women's Soccer, Baseball, and additional ticketed programs); Event builds and ticket setup including, but not limited to, seat inventory management/manifest maintenance, pricing, ticket distribution and fulfillment; Ensure accurate and efficient execution of ticket reporting and reconciliation for assigned programs; Collaborate with ticket sales, operations and development teams to support the annual renewal cycles; Provide exceptional customer service to donors, season ticket holders, and premium customers; and. Donor Services Management: Serve as a primary operational liaison for Green Coat Society & AND 1 Club members during annual ticket renewals; Manage donor communications related to renewals, seating, benefits, and priority points; Coordinate seat selections, adjustments, and administration of priority seating processes; Assist with benefit fulfillment and provide high-touch customer service to priority constituents; Administer and maintain the athletics priority points system, including donor inquiries; and.