UNKNOWN

ADAPTED_NOW

Install, monitor, troubleshoot, replace, and support, desktop infrastructure, end user equipment (terminals, printers/printer consumables, mobile devices, scanners, VOIP phones etc.), local and wide area networks, data storage systems, Active Directory, and other third-party software. Knowledge of DHCP, TCP/IP Protocols, Ping, LAN Connection related issues, patch cabling, Windows Security (Share Permissions).

Position: IT Desk side Support Engineer Location: Chicago, IL - (100% Onsite) (Near Navy Pier) Duration: 6 Months CTH Rate: DOE U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time. Job Description:<ul><li> Client is currently looking for an IT Desk side Support Engineer</li><li> You will be part of Cap Gemini's infrastructure support services team operating out of the Client's office in downtown Chicago. You must be willing to commute daily to the Client's office.</li><li> You will perform activities associated with installing, troubleshooting, maintaining, and servicing computers and related products, including desktops and laptops, printers, network devices, standard software, mobile phones, iPads, VoIP telecom system (Avaya, Softphone) and servers.</li></ul> Responsibilities:<ul><li> Provide 2nd level escalation support to the Tier-1 Service Desk.</li><li> Provide remote and on-site troubleshooting for hardware and software support.</li><li> Intake, log, and resolve Service Now support tickets and provide desk-side support to the Client's staff</li><li> Install, monitor, troubleshoot, replace, and support, desktop infrastructure, end user equipment (terminals, printers/printer consumables, mobile devices, scanners, VOIP phones etc.), local and wide area networks, data storage systems, Active Directory, and other third-party software.</li><li> Document Incidents and Service Requests with detailed break-fix steps and resolution in ticket tracking system (Service Now).</li><li> Document, update, and close tickets according to defined service level agreement (SLA) requirements.</li><li> Work with VIP users and knowledge workers, providing high quality professional service at all times.</li><li> Provide assistance and participate on new project(s) testing and deployment/delivery.</li><li> Work with vendors as it pertains to software and hardware troubleshooting, repair, replacement.</li></ul> Experience:<ul><li> Minimum 3-4 years of experience working on desk side support services.</li><li> Proficient with Active Directory know what an OU is and how to manage machine accounts and user accounts (add/delete/update).</li><li> Proficient with WIN 10 and VPN (Cisco Any Connect).</li><li> Proficient in MAC support, MAC/OS (MAC Setup, Troubleshooting).</li><li> Experience in Outlook setup and troubleshooting, Office 2016/Office 2019/O365 end user support, computer back-ups.</li><li> Experience in Printer setup and troubleshooting.</li><li> Some experience in Network monitoring able to troubleshoot network related outages, connectivity, able to troubleshoot WIFI related issues.</li><li> Knowledge of DHCP, TCP/IP Protocols, Ping, LAN Connection related issues, patch cabling, Windows Security (Share Permissions).</li><li> Some experience in telephony (such as Avaya IP Office, Avaya IX Workplace, Avaya Agent Desktop) setup and troubleshooting.</li><li> Knowledge of ITIL processes (Incident/Service Request/Problem/Change Management).</li><li> Familiarity with remote tools such as MS Configuration Manager, other remote tools (LogMeIn) for troubleshooting.</li><li> Ability to work in a fast-paced environment, multitask, and communicate effectively directly with the users.</li></ul> Qualifications:<ul><li> Associate or College education preferred.</li><li> Relevant certifications are a plus (CompTIA, ITIL etc.)</li><li> Excellent verbal and written communication skills, phone etiquette, customer focused and service oriented, security minded, able to multi-task.</li><li> US Citizen or Permanent Resident only.</li></ul>

Georgia Tek Systems

IT Desk side Support Engineer - Chicago IL, (100% Onsite) (Near Navy Pier)

2nd Level Support

Apple Macs

Apple iPad

Avaya Software

Cellular Telephone

Change Management

Cisco Network Systems

Communication Skills

CompTIA A+

Computer Maintenance

Computer Services

Configuration Management

Customer Relations

Customer Support/Service

DHCP (Dynamic Host Configuration Protocol)

Data Storage

Desktop PC

Hardware Administration

Hardware Repair

Help Desk

IP (Internet Protocol)

ITIL (IT Infrastructure Library)

Identify Issues

Information Technology & Information Systems

Laptop PC

Local Area Network (LAN)

Mac Operating System

Maintenance Services

Microsoft Active Directory

Microsoft Outlook

Microsoft Windows Operating System

Mobile Devices

Multitasking

Network Administration/Management

Network Connectivity

Network Monitoring

Presentation/Verbal Skills

Printers

Professional Services

ServiceNow

Software Administration

Software Patches

Storage Area Network (SAN)

TCP/IP (Transmission Control Protocol/Internet Protocol)

Technical Support

Telecommunications

Telephone Skills

Telephony

Testing

United States Citizen

User Account Administration

VPN (Virtual Private Network)

VoIP (Voice over IP)

Wi-Fi

Wide Area Network (WAN)

Writing Skills

FEED

Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group: Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.

YEAR

Oak View Group:
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary:
The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; provides professional client services support in the planning, organization, and management of events within the facility.  Monitors the logistics of these events and all event coordination tasks after booking and through to their conclusion. Coordinate communication between event staff and delegate assignment and be responsible for and ensure overall customer and lessee satisfaction and experience. This role pays an annual salary of $60,000-$75,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until July 10th, 2026.

About the Venue:
Navy Pier has always been the “People’s Pier”.  Build in 1916 as part of Daniel Burnham’s famed plan of Chicago, today Navy Pier boasts versatile, multipurpose event spaces and high-quality amenities against one of the most unique and spectacular lakefront settings in the Midwest.  Navy Pier showcases more than 50 acres of parks, restaurants, attractions, retail shops, sightseeing and dining cruise boats, exposition facilities, and more – all available to guests of on-site events.  Navy Pier offers two exhibit halls, 34 meeting rooms, the historic Aon Grand Ballroom and Lakeview Terrace that overlook the lakefront.  These dramatic and diverse spaces are ideal for trade and consumer shows, conferences, business meetings, and special events of any size.

Responsibilities:
<ul><li>Direct all facility staff in delivering facility services for events and resolving event related problems.</li><li>Directs and participates in pre-event planning, reviewing any history of the event, initiating correspondence and conferences with the event planner, their suppliers, and Navy Pier staff.</li><li>Compiles and reviews events and contractor charges with appropriate OVG360 staff and event planner, prepares proper documentation for invoice preparation and assists in the follow-up on collections.</li><li>Conducts post-event meetings with the event planner and their contractors as necessary to evaluate services provided.</li><li>Conducts tours of the facilities for potential customers, explains services and facilities available, describes how they may best be used by the event, and determines the needs of the potential event.</li><li>Assists with preparing pricing estimates for prospective meetings.</li><li>Monitors and ensure compliance with contractual responsibilities of all parties.</li><li>Prepares pre-event planning documents and instructions.</li><li>Ensures compliance with all facilities and appropriate governmental rules and regulations by the event planners and all service providers working on the event.</li><li>Provides clear, concise, and timely communication of directives to other departments.</li><li>Implement facility rules, regulations, policies, and procedures.</li><li>Maintains the proper image and generates positive public relations with patrons and staff.</li><li>Works with internal service partners to provide quality service to customers.</li><li>Serves as Liaison for all facility clients to ensure highest level of customer service for all external service providers.</li><li>Establish new standards of customer service by working with departments in the facility.</li><li>Participates in the training and supervision of other Event Managers.</li><li>Perform other job-related duties as assigned.</li></ul>

Qualifications:
<ul><li>3-5+ years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting.</li><li>Bachelor’s degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field preferred.</li><li>Strong oral and written communication skills.</li><li>Strong computer skills in Microsoft Office applications, word processing, and Internet.</li><li>Knowledge of operational characteristics of events.</li><li>Ability to identify the needs of users of the facility.</li><li>Knowledge of crowd management and control techniques.</li><li>Knowledge of customer service practices.</li><li>Knowledge of principles of supervision, scheduling, and training employees.</li><li>Demonstrated familiarity with facility use contracts.</li><li>Knowledge of fire and public safety regulations.</li><li>Knowledge of A/V equipment and electronic systems in public assembly facilities.</li><li>Experience with budget preparation and control.</li><li>Familiarity with terminology used in entertainment/convention/public assembly settings.</li><li>Experience with AutoCAD is preferred but not required.</li></ul>

Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group

Event Manager | Full-Time | Navy Pier Events Facility

Assembly Equipment

Audiovisual

AutoCAD

Budgeting

Computer Skills

Conferences

Credit and Collections

Customer Satisfaction

Documentation

Entertainment and Media

Event Management

Facilities Management

Fire Safety

Government Regulations

Logistics

Maintain Compliance

Microsoft Office

Music

Needs Assessment

Performing Arts

Power Amplifier

Pricing

Problem Solving Skills

Public Safety

Public/Media/Press/Analyst Relations

Regulations

Restaurant

Retail

Sales

Service Delivery

Sports

Staff Training

Time Management

Vendor/Supplier Planning

Word Processing

[AW]-iCims

FULL_TIME

Required education and experienceHave been a Commissioned or Non-Commissioned Officer within the U.S Army, Active Component, or former or current member in the U.S Army Reserve, or Army National Guard (Note- Air Force, Marines, Navy, and people that have served in other branches or countries’ military services do not qualify for this position). Provide military science instruction, Group and/or individual training, field instruction and training in accordance with Cadet Command’s program of Instruction (POI), syllabus, and other ROTC-directed or emerging training in various settings on and off campus, to include field environments.

<h4>Since 2002 MAT has been providing top-quality services to clients representing multiple federal and state-level agencies. Our vision is for MAT to be the company of choice when it comes to providing clients with expert analysis, thoughtful solutions, and professional workforce required to succeed in the rapidly evolving world of work. We know the key to achieving this vision is having the right people on our team, and right now we are looking for a Military Science Instructor (MSI), who will join our team providing support to the US Army ROTC contract. Before you consider joining MAT, however, we want you to know more about us. We are . . . --A company in which, without exception, ethics and integrity are never subject to compromise or negotiation. --A company that prides itself most on its workforce of highly skilled and professional employees. Our employees are our lifeblood, and we never miss an opportunity to help them succeed. --A company that consistently provides our clients with best quality services at a competitive price. --A company that understands that the best possible answer delivered on-time is always better than the perfect answer delivered late. --A company that is the best at providing top-of-the-line, best-value services in our four core areas of expertise: Management Consulting, Program Management, Planning and Analysis, and Modeling and Simulations. --A company that understands that by embracing the concepts of equal opportunity, we free ourselves to build the most capable team possible. We see diversity as a source of strength and agility.  --A company that believes in taking care of its team members. We will always offer competitive wages, advancement opportunities, time and resources for our team members to improve their professional skills, and time for our team members to balance their work life with other pursuits. --A company that believes that good ideas can come from anywhere and anyone. We encourage communication at all levels, and we will never be a company in which our team members feel like they can’t talk to anyone at any level in our company. --A company that believes in the “MAT Golden Rule:” Treat everyone with respect and dignity, just as you would like them to treat you, and treat every client as if he or she is the most important person you will see today! If MAT sounds like the place where you want to take the next step in your career, please keep reading and consider applying for this position. Summary The Military Science Instructor(MSI) will teach effectively in an indoor classroom and field training setting, presenting both standardized instruction and creative workshops. Contractor personnel serving as ROTC military science instructors shall have demonstrated instructor ability in military field training exercises and be able to live/instruct in a field environment for extended periods during training exercises.  Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.</h4><ul style="margin-bottom:11px"><li style="margin-bottom:11px">Provide military science instruction, Group and/or individual training, field instruction and training in accordance with Cadet Command’s program of Instruction (POI), syllabus, and other ROTC-directed or emerging training in various settings on and off campus, to include field environments.<ul style="list-style-type:circle"><li style="margin-bottom:11px">Uses provided mixed media (visual aids) and innovation to teach the learning and lesson objectives. Ensure students are properly tested in class and successfully apply theory in practice during training and assessment events outside of the classroom and the academic year. </li><li style="margin-bottom:11px">Provide expert training at Warrior Tasks and Battle Drills, small unit tactics, and physical fitness. </li><li style="margin-bottom:11px">Coach, teach and prepare competitive Cadet teams to include, but not limited to, ranger challenge, drill team, and color guard. </li><li style="margin-bottom:11px">Instruct Cadets on the leader/officer-to-NCO relationship in both garrison and combat environments, including the squad, platoon and above levels from the NCO perspective. </li><li style="margin-bottom:11px">Instruct and prepare Cadets on receiving and executing written and verbal plans and concepts and crisis/contingency management.</li></ul></li><li style="margin-bottom:11px">Cadet Summer Training (CST) – Support CST for approximately 40 days at Fort Knox, KY.</li><li style="margin-bottom:11px">Assist Government personnel in marketing/recruiting efforts at recruiting and marketing events, such as freshman orientations, by assisting with Cadet prospect development.<ul style="list-style-type:circle"><li style="margin-bottom:11px">Gathers information as it pertains to Cadet prospects and helps with the development of information that can be placed in handouts that will help market Army ROTC.</li><li style="margin-bottom:11px">Participates in and supports such events as student orientation, college fairs, parades, and similar events.</li><li style="margin-bottom:11px">Provides information to Potentials and Prospects and centers of influence about Army ROTC and how those who might be interested may participate in the ROTC program, complete all necessary training, and commission as an officer in the U.S. Army.</li><li style="margin-bottom:11px">Showcase the Army ROTC program by escorting community leaders, educators, parents, and other centers of influence through campus tours, providing pertinent information, and answering their questions.</li><li style="margin-bottom:11px">Assist Government personnel with inventory and distribution of supplies.</li></ul></li><li style="margin-bottom:11px">Transport ROTC personnel, Cadets and students, supplies and materials in conjunction with training exercises and other ROTC events such as recruiting/marketing, and sustainment operations. (Such support requires a valid vehicle operator’s license, completion of the “Accident Avoidance” training, 15 pax van training, and proof of insurance). Contractor personnel are subject to pecuniary liability for causing the loss, damage or destruction of Government vehicles, IAW AR 735-5 Property Accountability Policies.</li></ul>Supervisory responsibilities This position does not have any direct reports.  Work environment This position functions primarily in an indoor classroom setting. Some instruction may occur outdoors and/or offsite, such as Ranger Challenge, Color Guard, Leadership Labs and Field Training Exercises (FTX) (each program will be different). Other activities such as recruiting events may require travel and could involve being outdoors.  Physical demands Ability to speak and communicate clearly. Ability to physically demonstrate activities as necessary, such as during field instruction, drills, etc. Ability to operate on uneven terrain during Leadership Labs and Field Training Exercises. Ability to travel by car, van, truck, plane, and/or other methods to assigned events or activities. Ability to participate in recruiting events and other events or activities as assigned.  Travel required Yes – travel as needed; overnight travel annually to attend CST.  Required education and experience<ul style="margin-bottom:11px"><li style="margin-bottom:11px">Have been a Commissioned or Non-Commissioned Officer within the U.S Army, Active Component, or former or current member in the U.S Army Reserve, or Army National Guard (Note- Air Force, Marines, Navy, and people that have served in other branches or countries’ military services do not qualify for this position).</li><li style="margin-bottom:11px">Permanent employment - minimum of six (6) years prior Active or Reserve Component military experience.</li><li style="margin-bottom:11px">Temporary employment - minimum of four (4) years - six (6) years preferred - prior active or reserve military experience.</li><li style="margin-bottom:11px">Experience shall be current (within the last five years at time of initial assignment as a contractor instructor) and have been terminated with an honorable discharge or retirement.  Service does include working as a GS or contractor supporting the US Army but only if it has been within the last 5 years and if you have previously retired from the US Army or ETS’s with an honorable discharge.</li><li style="margin-bottom:11px">Meet the academic institution’s qualifications and requirements for instructor positions at that institution.</li><li style="margin-bottom:11px">Possess a thorough knowledge of the Army organizational structure, mission objectives, function, procedures, agency regulations and policy pertaining to the Department of the Army.</li><li style="margin-bottom:11px">Have knowledge and experience of military training and field training evaluations</li><li style="margin-bottom:11px">Possess knowledge of basic Soldier skills; not limited to but includes map reading, land navigation, marksmanship, drill and ceremonies, weapons experience with U.S Army small arms.</li><li style="margin-bottom:11px">Possess knowledge of safety skills in the use of small arms, ammunition and pyrotechnics.</li><li style="margin-bottom:11px">Possess computer skills, to include operation of Microsoft word processing, spreadsheets, and graphics programs, performance of user maintenance, Microsoft Windows environments, and familiarity with e-mail and internet environment and operations.</li><li style="margin-bottom:11px">Teach effectively in a classroom and field training setting, presenting both standardized instruction and creative workshops.</li><li style="margin-bottom:11px">Contractor personnel shall have demonstrated instructor ability in military field training exercises and be able to live/instruct in field environment for extended periods during training exercises.</li></ul>Work authorization/security clearance requirements Will be subject to background checks for Positions of Significant Trust and Authority (POSTA) Equal Opportunity Employer/Veterans/DisabledPowered by JazzHR

Management Analysis Technologies (MAT), Inc

Army ROTC Military Science Instructor Opening in May 2026

Access Authorization

Accounts Receivable

Analysis Skills

Coaching

Crisis Management

Data Collection

Diversity

Fitness

Government

Graphics Programming

Insurance

Leadership

Management Consulting

Marketing

Microsoft Word

Military

Military Science

Negotiation Skills

Program Planning

Project/Program Management

Pyrotechnics

Security Clearance

Spreadsheets

Training/Teaching

United States Army

Willing to Travel

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IT Desk side Support Engineer - Chicago IL, (100% Onsite) (Near Navy Pier)Georgia Tek Systems

Event Manager | Full-Time | Navy Pier Events FacilityOak View Group

Army ROTC Military Science Instructor Opening in May 2026Management Analysis Technologies (MAT), Inc

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