Program manage a roadmap containing every aspect of continuous improvement of the Inventory Management service area, primarily focusing on Operational improvements (people, process, systems) but also including CX improvements (e.g., support documentation updates, CX training improvement), and Technology (e.g., reporting, OMS functionality) features. You will partner closely with Operations, Customer Experience, and Product Development (Technology) teams to drive continuous improvement across cost and service as well as designing innovative new services, features, or solutions in a fast-paced, highly variable fulfillment operations environment.