In-depth knowledge of Cloud Service Operations & Controls, network monitoring/management tools, network access control (Cisco ISE), NIST Framework, Zero trust solution (Zscaler), sophisticated networks and dynamic routing protocols (BGP, EIGRP), SD-WAN, VoIP/Cloud Voice Solutions, SaaS, PaaS, IaaS, SCCM and device/system patching, Building Automation Systems, SIEM (Splunk, CrowdStrike), network and endpoint security tools, firewalls (Palo Alto, Meraki, Cisco, Ruckus), Citrix, as well as WVD/Workspaces. Manage identity and access controls for both on-premises and Azure environments using technologies like Azure Entra, Active Directory, internal PKI, Intune, NDES, MFA, PIM, Security Group Management, Group Policy, and Kerberos.