Indianapolis, IN16 days ago
Service Desk Technicians leverage their expertise to develop and deploy PCs, support day-to-day system performance, and safeguard against data loss and unauthorized access, all while maintaining operational continuity across a 24/7/365 support model. Responsibilities include managing inquiries, diagnosing software and hardware issues, and guiding users through step-by-step solutions across all shifts, including nights, weekends, and holidays.