Deliver an exceptional Member experience by addressing customer needs promptly, professionally, and empathetically.| 10% | New Members: Offer a Club focused sales approach & continuously promote all Club products/services. | 35% | Customers Helped: Efficiently assist customers through a variety of touchpoints including work activities, walk-ins, & phone calls. The position includes face to face contact both individually and in groups; assisting individuals in developing a recovery plan and achieving objectives; assisting individuals in selecting services and/or program offerings that will be useful in achieving their recovery goals; offering support and mentoring as needed in the implementation of the recovery plan; and, exploring, securing and utilizing each clients support network and/or community resources. MINIMUM QUALIFICATIONS: High School graduate or General Equivalency Diploma (GED) and be 18 years of age or older Must have a minimum of three years in recovery from addiction to alcohol or other drugs and have a strong recovery program that includes natural supports Must have Recovery Specialist certification through the Pennsylvania Certification Board Valid drivers license with access to a vehicle during scheduled work hours. p>Stairways Mission: Stairways Behavioral Health assists persons with mental health care and addiction needs at any stage of life in their recovery by providing comprehensive rehabilitation, treatment, and supports essential for living, working, learning and participating fully in the community. Duties include: level of care assessments, intake/orientation, developing and implementing preliminary and comprehensive treatment plans, as well as providing individual and group counseling to provide clients with the opportunity to work towards treatment goals and explore recovery. Cheektowaga, NY30+ days ago ROLE DESCRIPTION: As an Customer Service Representative - State Farm Agent Team Member for Michael Casseri - State Farm Agent, you are vital to our daily business operations and customers’ success. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Our team partners with trusted manufacturers to provide comprehensive process improvements, hands-on technical support, and high-quality products across a wide range of applications including coated and bonded abrasives, abrasive air and wheel blasting, mass finishing, paint and powder coating, additive manufacturing post-processing, and turnkey production services that help customers eliminate risk, protect uptime, and maintain consistent quality. The position serves as a key point of coordination between customers, vendors, and internal teams, while also supporting inbound international shipments by providing timely and accurate delivery updates across the organization. Job Summary: We are searching for polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. As a Travel Experience Coordinator, you’ll be the go-to guide for travelers eager to explore the world. You’ll work closely with clients to understand their travel goals, offer guidance, and create experiences they’ll never forget. What You Will Do: The Customer Service Representative provides the necessary customer service support to both customers and sales representatives for aftermarket sales. This includes but is not limited to quoting aftermarket spare parts and reviewing and entering aftermarket spare parts orders. Buffalo, New York3 days ago We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Customer Service Representative (CSR).Buffalo, New York3 days ago The CSR is called on to research complex issues pertaining to benefits, claims, plans, and eligibility across multiple databases which requires fluency in computer navigation and toggling while confidently and compassionately engaging with the member. Must demonstrate proficiency in balancing keyboard accuracy with speed, the ability to correctly transmit data, and the ability to work efficiently while producing excellent customer service experiences. Buffalo, New York27 days ago Depending on the location, your responsibilities may include checking vehicles, entering information into a handheld device, processing rentals for loyalty customers, assisting customers at exit gates, and checking in vehicles at return. $17.50/hour Monthly Commission Opportunity Shift Premium may Apply We’re hiring immediately! Buffalo, New York14 days ago p>The Customer Service & Billing Representative is responsible for handling inbound customer calls related to service questions, account support, and billing inquiries. We believe great customer service comes from people who enjoy what they do and who work in an environment that’s engaging, fast-moving, and supportive. |
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