Essential Functions: Interviews the patient or the patients representative to collect required demographic and financial data Assists the patient or the patients representative with completing registration forms Updates and maintains accurate record of patient information in the Electronic Medical Record (EMR) Verifies patients health insurance plan, updates EMR with copay and eligibility information Responsible for calling overhead Code pages and drills Responsible for coordinating ambulance transfer and assembling patient transfer documentation packets Retrieving outside health records at the request of Emergency Department care team Ordering minor supplies for office, unit, and break room Responsible for clerical duties Responsible for facilitating communication between staff and other departments, and contributing to a highly functional and well-equipped unit Performs other duties within scope, some of which may be essential to this job Attends required continuing education and staff meetings Required Skills: Effective time management, organizational skills, and situational awareness in a fast-paced environment Excellent computer skills including typing and ability to navigate a computer system Ability to effectively use a variety of interfaces, including but not limited to Microsoft office, electronic health records, and internal shared drives. Comfortable with requesting funds due at time of ED visit from patients and discussing finances Required Education: High School Diploma Preferred Education: Associate degree Required Experience: 1-2 years of working experience Preferred Experience: Health Unit Coordinator experience, CNA or MA certification preferred, Emergency Department or Urgent Care experience preferred Work Environment: Subject to frequent interruptions Working directly with patients, personnel, visitors, and certain government agencies Subject to potentially emotionally upset patients, family members, personnel, and visitors 12-hour shifts, from 0700-1930 and 1900-0730 Subject to callback in emergency situations Subject to potential injury throughout the workday Subject to loud sounds, flashing lights, and computer screens Physical Demands: Sitting and/or standing for longer than one hour at a time Must be able to walk short distances unassisted at a reasonable pace Stooping, bending, reaching, and grasping with hands Proofreading and checking documents for accuracy Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.