Complete other tasks assigned by the line manager and support the team's projects.\n \nWhat You Need to Succeed\n \nKey Behavioural Competencies Required\n\n Locate and define process improvement opportunities; work with other team members and your supervisor on improving employee experience, service quality, knowledge extension and process efficiencies.\n Preparing the system to facilitate key HR processes such as annual merit increase, training events, performance management, etc.\n Answer employee queries and handle employee requests across a broad spectrum of topics, build-up and maintain the related knowledge base to constantly improve the ability of our SSC to support employee queries and requests.\n